windows 7 update not working

mydrmax · 17 Nov 2018

for 6 months now have not found an answer to my problem, the computer is a desktop Cyberpower Amd phenom IIx6 1055T processor 2.80 GHz, 64 bit windows 7 pro 16 GB ram. I just ran SFCFix per one of your forum post an will post its findings now. hope to resolve this without having to reinstall. any help will be much appreciated, I have no more hair to pull out LOL. Thanks in advance.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-11-16 22:55:21.000
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.23864ØË¿;# %ŽØ…TÆSzÏÍ>OÆ

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 1142
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-11-16 23:24:59.295
----------------------EOF-----------------------

Paul Black · 17 Nov 2018

Hi mydrmax,

Welcome to SevenForums!

mydrmax said:

SURT total detected corruption count: 1142
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Failed to generate a complete zip file. Upload aborted.

To run SURT [System Update Readiness Tool], please follow my instructions below!

SURT

SURT [System Update Readiness Tool] is a self-installing utility that executes when you install it. It is used because of an inconsistency found in the Windows servicing store that may prevent the successful installation of updates, service packs, and software. It checks for these inconsistencies [integrity] and tries to fix any issues found. It supports all versions of Windows 7 SP1. When SURT is run, it will create two log files, CheckSUR.log and CheckSUR.persist.log, both in the temporary folder C:\Windows\Logs\CBS.

SURT downloaded => System Update Readiness Tool for Windows 7 (KB947821) [October 2014].

[1] Install SURT [it will automatically run on installation and may take about 15 minutes or so to complete].
[2] Post the log: C:\Windows\Logs\CBS\ CBS.log .
[3] Post the log: C:\Windows\Logs\CBS\ CheckSUR.log .
[4] Post the log: C:\Windows\ WindowsUpdate.log .

SUGGESTION: It is advisable to turn off the power options for sleep etc while this is running because it could take a while.

I am sure that someone will be able to look at the logs and give you an answer.

How To Zip (Compress) a File or Folder in Windows

This tutorial will show you how to zip and upload a file here at SevenForums => How To Zip (Compress) a File or Folder in Windows.

I hope this helps!

Paul Black · 17 Nov 2018

Hi mydrmax,

Update System Specifications

Please update your system specifications in your UserCP > Edit System Spec setup. It will help us to help you!

This SevenForums tutorial [Published by Brink and written by CyberZeus] makes this task very easy and quick to do. Click here => System Info - See Your System Specs.

Thanks.

NoelDP · 26 Nov 2018

mydrmax said:

AutoAnalysis::
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.23864ØË¿;# %ŽØ…TÆSzÏÍ>OÆ

----------------------EOF-----------------------

..and therein lies your problem

You have somehow managed to get the registry corrupted - if you're lucky this will be the only corruption present, but the chances of that are limited.
There are ways to correct limited registry corruption - but they are extremely time-consuming for most people. (Including me!)

I'm willing to at least have a look at it and see if things are worth attempting....

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.