New
#21
Hi sijon,
[1] Please download and install the Servicing stack update for Windows 7 SP1 and Windows Server 2008 R2 SP1: October 9, 2018 as posted here => SSU [Servicing Stack Update].
Microsoft Catalog Download => SSU [Service Stack Update] KB3177467.
Run WU [Windows Update] again.
If you are still having problems, then do the below.
[2] Run SURT [System Update Readiness Tool], please follow my instructions below!
SURT
SURT [System Update Readiness Tool] is a self-installing utility that executes when you install it. It is used because of an inconsistency found in the Windows servicing store that may prevent the successful installation of updates, service packs, and software. It checks for these inconsistencies [integrity] and tries to fix any issues found. It supports all versions of Windows 7 SP1. When SURT is run, it will create two log files, CheckSUR.log and CheckSUR.persist.log, both in the temporary folder C:\Windows\Logs\CBS.
SURT downloaded => System Update Readiness Tool for Windows 7 (KB947821) [October 2014].
[1] Install SURT [it will automatically run on installation and may take about 15 minutes or so to complete].
[2] Post the log: C:\Windows\Logs\CBS\ CBS.log.
[3] Post the log: C:\Windows\Logs\CBS\ CheckSUR.log.
[4] Post the log: C:\Windows\ WindowsUpdate.log.
SUGGESTION: It is advisable to turn off the power options for sleep etc while this is running because it could take a while.
I am sure that someone will be able to look at the logs and give you an answer.
How To Zip (Compress) a File or Folder in Windows
This tutorial will show you how to zip and upload a file here at SevenForums => How To Zip (Compress) a File or Folder in Windows.
If this fails to resolve the problem, then an alternative solution could possibly be a repair install. We can cover this in more detail later including the procedure used.
I hope this helps!