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#11
Hi Paul Black,
I have tried to make a screenshot as you suggested.
/sijon
Hi Paul Black,
I have tried to make a screenshot as you suggested.
/sijon
Hi Paul Black,
I have tried to make another screenshot.
/sijon
Hi Paul Black,
Thank you for all your help with the Windows Update problem.
/sijon
Hi sijon,
There are a couple of things that we can try.
First, run the Windows Update Troubleshooter from here => Windows Update Troubleshooter.
Obviously select the Download troubleshooter for Windows 7 and Windows 8 option. After the Windows Update Troubleshooter has completed, try running Windows Update again.
Hi Paul Black,
I ran the Windows Update Troubleshooter and after that I took a screenshot.
Then I ran Windows Update for KB4471318, but the error code is still 8000FFF.
/sijon
Since I'm having the same exact same update issue, I'm guessing it says Failed.
Hi Paul Black and Carmano,
I will try to translate the report from Windows Update Troubleshooter:
It was not possible to fix all the problems automatically. You will find more infrormation below:
Problems found:
Error 0x80070005(2018-12-18-T-04_24_11) in Windows Update Nothing done (X)
Service registration is missing or corrupt Fixed (V)
It was not possible to install the latest updates Fixed (V)
It was not possible to install the latest updates Fixed (V)
Show more alternatives
Close the Troubleshooter
Close
/sijon
Hi sijon,
OK, thanks for the translation.
[1] Please download and run Malwarebytes [FREE] from here => Malwarebytes.
[2] Reset The WU Agent
NOTE: This will not clear the view update history details list [cache].
[1] Download and save the Reset_Reregister_Windows_Update_Components file to your Desktop from here => Reset_Reregister_Windows_Update_Components.bat.
[2] Right-click the Reset_Reregister_Windows_Update_Components file and select Run as administrator.
NOTE: An elevated command prompt window will now open and run the Windows batch file. When it has finished, the elevated command prompt window will automatically close.
[3] Restart the computer for the changes to be applied.
[4] Run WU [Windows Update].
I hope this helps!
Hi Paul Black,
I have run Malwarebytes
I have done "Reset the WU Agent"
I have restarted the computer
I have run WU
But the error code is still 8000FFF
/sijon