Three monthly updates failed

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  1. Posts : 29
    Windows 7 Home Premium 64bit
       #1

    Three monthly updates failed


    I have Windows 7 Service Pack 1
    The Monthly updates for Oct, Nov and Dec failed:
    Oct KB4462923
    Nov KB4467107
    Dec KB4471318
    Unfortunately I did not write down the error codes


    Does this indicate that there is something wrong with my system?
    Is there anything I can do to make it go better next month?


    Sven Ingvar Jonsson
      My Computer


  2. Posts : 29
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    All three updates had error code 8000FFF


    /sijon
      My Computer


  3. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #3

    Hi sijon,

    sijon said:
    The Monthly updates for Oct, Nov and Dec failed:

    Oct KB4462923
    Nov KB4467107
    Dec KB4471318

    All three updates had error code 8000FFF.
    The three updates above are all Security Monthly Quality Rollups which are cumulative!
    Basically, this means that the newest update KB4471318, contains ALL the previous cumulative updates. Therefore, you ONLY need to install KB4471318 [December 2018 Security Monthly Quality Rollup].

    I hope this helps!
      My Computer


  4. Posts : 46
    Windows 7 Home Premium, 64 bit
       #4

    Hmmm. I thought the OP wrote that the Oct, Nov, and Dec updates would not install, so how can he install the December update?? Does he need to hide the Nov and Dec updates and install just the Oct update, then hide the Dec update and install just the Nov update, and then install the Dec update?


    I ask because I'm having a similar problem...
      My Computer


  5. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #5

    Hi sijon,

    Try this.

    Download the KB4471318 .msu standalone file from here => 2018-12 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4471318) and install it using wusa.

    wusa

    wusa must be run from an elevated command prompt:

    [1] Click Start.
    [2] In the search box type cmd.
    [3] Right-click the cmd icon from the search results under Programs and select Run as administrator.
    [4] The elevated command prompt window will now open.

    wusa - Install Update

    You must use the full path of the .msu file. For example, if the .msu file is in the C:\Downloads folder, use the following command at the elevated command prompt to install the update.

    wusa.exe C:\Downloads\Windows6.0-KB4471318-x64.msu /quiet [yes, there are two spaces there]. Press Enter.

    The best way to do this is to Copy wusa.exe C:\Downloads\Windows6.0-KB4471318-x64.msu /quiet [yes there are two spaces there] and Paste it [you need to use the mouse right-click and paste for this as CTRL+V doesn’t work] into the elevated command prompt window and press Enter.

    I hope this helps!
    Last edited by Paul Black; 16 Dec 2018 at 05:11.
      My Computer


  6. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #6

    Hi skuddle,

    skuddle said:
    The OP wrote that the Oct, Nov, and Dec updates would not install, so how can he install the December update?? Does he need to hide the Nov and Dec updates and install just the Oct update, then hide the Dec update and install just the Nov update, and then install the Dec update?

    I ask because I'm having a similar problem...
    You only need to install the latest Security Monthly Quality Rollup [KB4471318 - December 2018] because they are ALL cumulative!

    So basically, the latest Security Monthly Quality Rollup includes ALL the previous Security Monthly Quality Rollup updates.

    I hope this helps!
      My Computer


  7. Posts : 29
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Hi Paul Black,
    Thank you for the description of the update installation.
    I have tried to do this, but how can I see if the installation was successful?
    /sijon
      My Computer


  8. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #8

    Hi sijon,

    sijon said:
    I have tried to do this, but how can I see if the installation was successful?
    The wusa log can be found in the Event Viewer:

    [1] Click Start.
    [2] In the search box type eventvwr.msc and press Enter.
    [3] On the left-hand side under Event Viewer (Local) expand Windows Logs and click Setup.
    [4] On the right-hand side under the Actions pane click Filter current log.
    [5] In the Event sources: dropdown box list select WUSA and press Enter, then click OK.

    You should now only see the WUSA log files and the information pertaining to each of them.

    I hope this helps!
    Last edited by Paul Black; 16 Dec 2018 at 07:18.
      My Computer


  9. Posts : 29
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Hi Paul Black,
    I am sorry, I could only see "WUSA error" in the log files. I could not find any reason.
    /sijon
      My Computer


  10. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #10

    Hi sijon,

    sijon said:
    I am sorry, I could only see "WUSA error" in the log files. I could not find any reason.
    That's strange!

    When you have the Event sources: dropdown box list with all the WUSA log files, it gives you the reasons it failed in the pane below.

    I hope this helps!
      My Computer


 
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