New
#11
And?
The WSUS update approach did not help. The next thing I plan to try is updating after a clean boot, disabling all but microsoft startup software. If that doesn't work, I will try resetting the windows update completely, which will clean out my update history. We will see what works.
I tried a clean boot, then resetting the windows update components, but so far nothing has fixed the problem of this update not installing. I plan to upgrade to windows 10 soon anyway, so it may not really matter anymore.
When you ran the clean boot, did you also disable all the Startup items, in addition to the Services (except for Microsoft)?
I don't know what you did, specifically, in regards to the Updates.
Yes, I disabled both services and startup items, except for microsoft stuff. I had already downloaded the update for KB4471318, so I tried to install it again after the clean boot and it failed to install. Now I have run the windows update troubleshooter again and asked it to produced a data file and some log files, which I was going to look at.