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Windows 7: the latest windows update cannot be removed

4 Weeks Ago   #101
rick33

windows 7 home premium /64
 
 

I tried 2 recovery discs that were made with that same laptop. Same result.


This an image of the windows 7 disc from microsoft. Same result



Thanks




Attached Thumbnails
the latest windows update cannot be removed-windows-7-disk.jpg  
My System SpecsSystem Spec
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4 Weeks Ago   #102
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Rick33,

Quote   Quote: Originally Posted by rick33 View Post
I tried 2 recovery discs that were made with that same laptop. Same result.
This an image of the windows 7 disc from microsoft. Same result.
I will say this again, I think the recovery partition is corrupted!

Read these:

[1] How to restore your Toshiba computer/tablet to its factory fresh software condition using system recovery.
[2] How to Do a Clean Install with an Upgrade Windows 7 Version.

If neither of those help, create a new installation media which will put a brand new fresh installation of Win 7 back on your laptop.
My System SpecsSystem Spec
4 Weeks Ago   #103
rick33

windows 7 home premium /64
 
 

thanks but is it using the corrupted partition when i use the disk in the picture?
also
system recovery is the bit that is corrupted, as it only shows that page
My System SpecsSystem Spec
.

4 Weeks Ago   #104
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Rick33,

Quote   Quote: Originally Posted by rick33 View Post
[1] Thanks but is it using the corrupted partition when i use the disk in the picture?
Also...
[2] System recovery is the bit that is corrupted, as it only shows that page.
[1] If the recovery partition is corrupted then you will NOT be able to use it to restore!
[2] System recovery cannot restore from a corrupted recovery partition. You can see that for yourself!

Can you post a screenshot of the Disk Management please?
My System SpecsSystem Spec
4 Weeks Ago   #105
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Rick33,

I found on Google that on a Toshiba - You press and hold 0 BEFORE and DURING boot.

Have you tried this?
My System SpecsSystem Spec
4 Weeks Ago   #106
rick33

windows 7 home premium /64
 
 

If the recovery partition is corrupted then you will NOT be able to use it to restore! Of course but that is not what i asked.
is it using the corrupted partition when i use the microsoft disk in the picture? i doubt it
never had to press 0 before.
I need to find a way to force it to use the dvd drive.
thanks
My System SpecsSystem Spec
4 Weeks Ago   #107
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Rick33,

Quote   Quote: Originally Posted by rick33 View Post
If the recovery partition is corrupted then you will NOT be able to use it to restore!
Please use the Quote button when replying, it makes it so much easier to understand and follow!

Quote   Quote: Originally Posted by rick33 View Post
Of course but that is not what I asked.
Is it using the corrupted partition when I use the microsoft disk in the picture?
Please post a screenshot of the Disk Management so we can see if there actually is a recovery partition!

Quote   Quote: Originally Posted by rick33 View Post
Never had to press 0 before. I need to find a way to force it to use the dvd drive.
When you boot the computer just enter setup and get it to boot from the DVD, or change the boot order in the BIOS!

Where are you from?
My System SpecsSystem Spec
4 Weeks Ago   #108
rick33

windows 7 home premium /64
 
 

remember that when i start the laptop it goes to that screen i showed.
i can probably use the F8 key to get to the repair place etc, but whatever i click went to that same screen
thanks
My System SpecsSystem Spec
4 Weeks Ago   #109
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

You will need SP1 installtion media to run a repair install.
Your installation disc doesn't have SP1 included.
You can get the SP1 installation media using

https://www.heidoc.net/php/Windows%2...Downloader.exe

The installation media comes as an .iso file. It can burned to dvd using an isoburner, or extracted to usb using rufus, or similar.

After repair install you will need to activate - if you have the license key on a sticker on the macine ( often in the battery compartment), that will do.


If you can't find/read your license key, then you need to back up your current activation before you do the repair install

Quote   Quote: Originally Posted by rick33 View Post
you say "Laptop! Your specs say PC/Desktop! " it says Just an old laptop. Satellite L675 019
laptop came with windows 7. but cannot do a repair except back to factory spec.
hoped the other disk would let me do that repair thingy
thanks
My System SpecsSystem Spec
4 Weeks Ago   #110
rick33

windows 7 home premium /64
 
 

thanks SIW2
i have the exe file on a thumbdrive now.
whatever i do with it will be done on the other (called T-18) win7/64 file.
what do i do with the exe file?

the dud computer, bought in 2010!!, does have SP! on it.

i only have internet access on a loaner chromebook.
the windows key is clear on the dud laptop (T-17)
thanks
My System SpecsSystem Spec
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 the latest windows update cannot be removed




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