the latest windows update cannot be removed

Hi Rick33,

Before we go any further [because we need to know things like bit type and RAM etc]:

Update System Specifications

Please update your system specifications in your UserCP => Edit System Spec setup. It will help us to help you!

This SevenForums tutorial [Published by Brink and written by CyberZeus] makes this task very easy and quick to do. Click here => System Info - See Your System Specs.

Thanks.

Hi Rick33,

rick33 said:

It is up to date.

You haven't run=> System Info - See Your System Specs.

Hi Rick33,

rick33 said:

Yes I did followed by options settings automatic in internet explorer

OK then, unusual it didn't work, it always does!

Can you please tell us what installed RAM you have please.

Hi Rick33,

rick33 said:

[1] I have found a win 7 64-bit installation disk!!!!
[2] The license number will be different from what is on this computer.
[3] Will it work?
[4] Is this better than what is on the laptop?

[1] You can use that disk as it is the same bit type that you are currently using.
[2] You will not need that license number. You already have a Product Key for the version of Windows [Home Premium]. This is the ONLY version that you will be able to activate.
[3] You can use that disk to either run a Repair Install or a Clean Install.
[4] I don't understand the question!

I hope this helps!