the latest windows update cannot be removed

Hi Rick33,

rick33 said:

So i use the number that came with the disk and NOT the number on the laptop?

Laptop! Your specs say PC/Desktop!

If the disk was the disk you used to install Win 7 Home Premium, then Yes, otherwise No.

Did you originally have a repair partition [reset to factory]?

Hi Rick33,

rick33 said:

Satellite L675 019 laptop came with windows 7. but cannot do a repair except back to factory spec.
Hoped the other disk would let me do that repair thingy.

This is why it is important to have your system specs upto date!

OK. We don't seem to be getting anywhere fast here.

[1] If the Satellite L675 019 laptop has Win 7 64-bit Home Premium installed, then you can use that Win 7 64-bit installation disk to perform the Repair Install.

[2] You will need the Product Key for the Win 7 64-bit Home Premium installed on the Satellite L675 019 laptop. This is the ONLY version that you will be able to activate. On a laptop, it will either be on a sticker on the bottom, or in the battery compartment. If the sticker is too worn to read, or there isn't one, then you can retrieve it by either using Belarc Advisor or Magic Jelly Bean. Write this Product Key down and keep it in a safe place.

I hope this helps!

Hi Rick33,

rick33 said:

Thanks for your help.

So what are you going to do then?

Hi Rick33,

rick33 said:

Please see attached info that is on the windows 7 disc.
I do NOT see anything about repair.
Wonder if it is too old.
suspect it is ONLY for upgrading.
BIOS may be different.

The quote below is from the file you sent me!

Two options exist for installing Windows 7:

Upgrade:
If your current version of Windows can be upgraded, choose Upgrade tokeep your files, settings, and programs. (If your version of Windows can’t beupgraded, you'll need to choose Custom, which installs a new version ofWindows.)

Custom:
Choose Custom to install Windows on the partition you select. Thisdeletes your programs and settings on that partition. You should back up anyfiles and settings you want to keep so you can restore them after theinstallation. You must reinstall your programs when the installation is done.

Do you want to go ahead and perform a Repair Install. If you do, I will post the instructions!

Hi Rick33,

rick33 said:

but ..... You must reinstall your programs when the installation is done. So that is no different from a normal back to factory specs.

NO, you don't, only if you clean install or reset to factory!

I hope this helps!