the latest windows update cannot be removed

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  1. rick33
    Posts : 92
    windows 7 home premium /64
    Thread Starter
       New #91

    if life was that easy!
    whatever way i start the computer i get the picture i posted above and it just stays there
    thanks
      My Computer
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  3. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #92

    Hi Rick33,

    rick33 said:
    if life was that easy!
    Whatever way i start the computer i get the picture i posted above and it just stays there.
    Can you confirm that your Toshiba laptop is Win 7 Home Premium 64-bit!
      My Computer
    Quote Quote

  4. iko22
    Posts : 2,798
    Windows 7 x64, Vista x64, 8.1 smartphone
       New #93

    Hi Rick, Hi Paul, are you aware that Toshiba recovery can take a couple of hours to complete?
      My Computer
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  6. rick33
    Posts : 92
    windows 7 home premium /64
    Thread Starter
       New #94

    Yes for certain
      My Computer
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  7. rick33
    Posts : 92
    windows 7 home premium /64
    Thread Starter
       New #95

    iko22 said:
    Hi Rick, Hi Paul, are you aware that Toshiba recovery can take a couple of hours to complete?
    Yes done so several times. This screen is not moving
    Thanks
      My Computer
    Quote Quote

  8. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #96

    Hi Rick33,

    rick33 said:
    This screen is not moving.
    Does it normally move?

    Can you confirm that your Toshiba laptop is Win 7 Home Premium 64-bit!
      My Computer
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  10. rick33
    Posts : 92
    windows 7 home premium /64
    Thread Starter
       New #97

    Paul Black said:
    Hi Rick33,



    Does it normally move?

    Can you confirm that your Toshiba laptop is Win 7 Home Premium 64-bit!
    yes i say again it is a win 7 premium 64 bit and usually there is a blue line showing progress.

    how do i start the laptop without that appearing?
    thanks
      My Computer
    Quote Quote

  11. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #98

    Hi Rick33,

    rick33 said:
    It is a win 7 premium 64 bit.
    Rather than mucking about, we can create new installation media using a different computer for a clean install!
    Last edited by Paul Black; 20 Jan 2019 at 15:00.
      My Computer
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  12. rick33
    Posts : 92
    windows 7 home premium /64
    Thread Starter
       New #99

    yes i have another windows 7 computer 64 bit (T-18)
    but why will the faulty computer (T-17) start with new disc?
    it wont start with the recovery disk made with it!
    thanks
      My Computer
    Quote Quote

  13. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #100

    Hi Rick33,

    rick33 said:
    [1] Yes I have another windows 7 computer 64 bit (T-18), but why will the faulty computer (T-17) start with new disc?

    [2] It wont start with the recovery disk made with it!
    [1] I don't think your laptop is faulty!

    [2] The recovery disk didn't work though [maybe the disk is corrupted or the recovery partition is corrupted]!

    I have got a funny feeling that the Win 7 64-bit disk that you found is a Recovery Disk and not an Installation Disk!

    If it was a recovery disk, then running it should re-install the factory settings from the recovery partition. But as you have stated previously, there was no recovery partition or the recovery partition was corrupted.

    Creating a new installation media will put a brand new fresh installation of Win 7 back on your laptop.
      My Computer
    Quote Quote

 
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