the latest windows update cannot be removed

Hi Rick33,

rick33 said:

I tried 2 recovery discs that were made with that same laptop. Same result.
This an image of the windows 7 disc from microsoft. Same result.

I will say this again, I think the recovery partition is corrupted!

Read these:

[1] How to restore your Toshiba computer/tablet to its factory fresh software condition using system recovery.
[2] How to Do a Clean Install with an Upgrade Windows 7 Version.

If neither of those help, create a new installation media which will put a brand new fresh installation of Win 7 back on your laptop.

Hi Rick33,

rick33 said:

[1] Thanks but is it using the corrupted partition when i use the disk in the picture?
Also...
[2] System recovery is the bit that is corrupted, as it only shows that page.

[1] If the recovery partition is corrupted then you will NOT be able to use it to restore!
[2] System recovery cannot restore from a corrupted recovery partition. You can see that for yourself!

Can you post a screenshot of the Disk Management please?

Hi Rick33,

I found on Google that on a Toshiba - You press and hold 0 BEFORE and DURING boot.

Have you tried this?

Hi Rick33,

rick33 said:

If the recovery partition is corrupted then you will NOT be able to use it to restore!

Please use the Quote button when replying, it makes it so much easier to understand and follow!

rick33 said:

Of course but that is not what I asked.
Is it using the corrupted partition when I use the microsoft disk in the picture?

Please post a screenshot of the Disk Management so we can see if there actually is a recovery partition!

rick33 said:

Never had to press 0 before. I need to find a way to force it to use the dvd drive.

When you boot the computer just enter setup and get it to boot from the DVD, or change the boot order in the BIOS!

Where are you from?

You will need SP1 installtion media to run a repair install.
Your installation disc doesn't have SP1 included.
You can get the SP1 installation media using

https://www.heidoc.net/php/Windows%2...Downloader.exe

The installation media comes as an .iso file. It can burned to dvd using an isoburner, or extracted to usb using rufus, or similar.

After repair install you will need to activate - if you have the license key on a sticker on the macine ( often in the battery compartment), that will do.


If you can't find/read your license key, then you need to back up your current activation before you do the repair install

rick33 said:

you say "Laptop! Your specs say PC/Desktop! " it says Just an old laptop. Satellite L675 019
laptop came with windows 7. but cannot do a repair except back to factory spec.
hoped the other disk would let me do that repair thingy
thanks