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Windows 7: KB4480970, error 80073701

13 Jan 2019   #1

Windows 7 Professional x64
KB4480970, error 80073701

In December 2018, when doing several updates via Windows Update on my W7 Pro x64, one update has failed and it was "security monthly quality rollup". I decided to wait one month for a next revision of this, but after that I still got an error. It's 80073701 for "2018-01 security monthly quality rollup" (KB4480970).
I've run chkdsk, tried reading on the problem on this forum, run CheckSUR (Windows6.1-KB947821-v34-x64.msu), then "sfc /scannow" (that ended with "Verification 100% complete. Windows Resource Protection did not find any integrity violations.") and I'm attaching the CheckSUR logs.
I don't recall anything specific that could have caused the problem; being a long time Windows user, it's the first time I hit something like this.
Could you help me solve the issue, please? Thank you.

Attached Files
File Type: log CheckSUR.log (103.8 KB, 3 views)
File Type: log CheckSUR.persist.log (141.8 KB, 0 views)
My System SpecsSystem Spec
17 Jan 2019   #2

XP Pro and Win7 Pro both 32 bit plus Win 8.1 64bit

I don't know anything about the error message you get, but on the 11th MS released a manually installed update related to KB4480970.

Refer to this page Access Denied
and a different page at Access Denied
and get it at Microsoft Update Catalog

I had problems with KB4480970 on a 32bit Win 7 and when I uninstalled it the problem went away

But as Win Update reinstalled it before I could stop it I did some more research via TenForum and found that the extra update is supposed to fix it. I will have to try it ASAP

My System SpecsSystem Spec
21 Jan 2019   #3

Windows 7 Professional x64

According to your suggestion, I installed KB4487345. Then restarted, run Windows Update, it found KB4480955, KB4480970, KB4481488, KB4481252. The first two failed, the latter two installed successfully. Then I restarted, run Windows Update, it found KB3177467, installed ok, retried KB4480955, KB4480970 and again it failed miserably with error 80073701. So it didn't help.
My System SpecsSystem Spec


 KB4480970, error 80073701

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