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Windows 7: Unable to fully configure Windows Update

23 Jan 2019   #11


My OS was clean installed from retail DVD the first time. Two years ago from the SP1 downloaded from MS and the same key.
I do not use antivirals simultaneously and they are not the full installed programs. They are only the portable kind. The only one installed is the MS Security Essential, properly turned off.
At one time I tried a repair install but failed to work because it said that I had a newer version and could not get the appropriate one. (Version 6.1.7601).
I will work on it again.

My System SpecsSystem Spec
23 Jan 2019   #12

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Doc,

Which user do you generally login as -if its not Admin then login with it and check windows update,
we can check your current users and rights using this tool, copy/paste the output - both please

Download Farbar Recovery Scan Tool

As for your previous attempt at a repair install, you likely used a W7 image not W7 SP1
(you can download W7 SP1 from MS)

My System SpecsSystem Spec
23 Jan 2019   #13
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3

Hi recreaghmd,

Quote   Quote: Originally Posted by recreaghmd View Post
I do know my product and license key.
On a laptop, it will either be on a sticker on the bottom, or in the battery compartment. If the sticker is too worn to read, or there isn't one, then you can retrieve it by either using Belarc Advisor or Magic Jelly Bean. Write this Product Key down and keep it in a safe place.

I hope this helps!
My System SpecsSystem Spec

23 Jan 2019   #14


Ok, I downloaded the iso file from MS with my key from the W7-DVD. The key was not previously necessary but is Ok. My older downloads are also iso and of exactly the same size. They are not image.
Do you happened to know the current version? Properties gives no clues.
You appears to assume I am a neophyte, kindly give me a break. I gave you the model of my laptop and the key in it is for XP.
I am 84 years old and I learn on a Commodore 64.
Thanks very much for your assistance.
My System SpecsSystem Spec
23 Jan 2019   #15

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Doc,

i can only go on the info provided.

The error message you posted stated a newer version is installed.
W7 has only 2 iterrations either W7 (7600) or W7 SP1 (7601).

can you post the 2 logs from Farbar (FRST).

My System SpecsSystem Spec

 Unable to fully configure Windows Update

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