Can Not Install Security Updates On Win 7 Pro x64


  1. jtwaters
    Posts : 4
    Windows 7 Pro x64
       New #1

    Can Not Install Security Updates On Win 7 Pro x64


    My Win 7 Pro x64 file system was corrupted. I believe I has some bad sectors. Something happened to the SP1 install image and I can no longer install security updates without reinstalling SP1. I have tried all the posted suggestions and Microsoft fixes to resolve the Win 7 patch / update install problem. From what I understand I need to reinstall SP1 but the downloaded install image says SP1 is already installed.

    If I install Win 10 Home "on-top of" Win 7 Pro will my problem be resolved -OR- should I do a clean install?
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  3. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #2

    Hi jtwaters,

    Welcome to SevenForums!

    What makes you think you have "some bad sectors"? Did you run chkdsk or 3rd party tool?

    Like to see some logs please.

    If you would, please download and run SURTx64
    When it completes, please upload CheckSUR.log & CBS.log
    They are located at: C:\Windows\Logs\CBS
    CheckSUR is temporary in its original location.
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  4. jtwaters
    Posts : 4
    Windows 7 Pro x64
    Thread Starter
       New #3

    System crashed. Had problems booting. Had to boot in Safe Mode. Ran chkdsk. It found some problems and fixed them. I have already run SURTx64 but ran it again. Last Security Update I tried got an error (KB4489878) - Code 80073701. WindowsUpdate_dt000.

    Updates That Failed Include:
    KB4343900
    KB4457144
    KB4457139
    KB4462923
    KB4486563
    ...

    Tried to install some of these by hand but failed.

    CheckSUR.log - No errors.
    CBS.log it too large to mail - 167MBytes.
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  6. jtwaters
    Posts : 4
    Windows 7 Pro x64
    Thread Starter
       New #4

    System crashed. Had to run chkdsk to fix the problem. I have already run SURTx64. CheckSUR reports no errors. CBS is too large to post - 167MBytes. I have tried to install updates by hand but get errors.

    "WindowsUpdate_dt000"
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  7. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #5

    No problem,


    Please download SFCFix.exe by Niemiro place on desktop, run and post log created there.


    Post the CBS.log, location: C:\Windows\Logs\CBS and WindowsUpdate.log, location: C:\Windows


    Place everything in a zip/compressed file and upload them please.
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  8. jtwaters
    Posts : 4
    Windows 7 Pro x64
    Thread Starter
       New #6

    Moving on to Win 10 Pro x64. Its not worth the effort with MS support for Win7 ending 1/20. I have tried all posted MS suggestions and fixes. Your tests return No-Errors. I am going to clone the disk and install Win10 Pro on a new disk drive. All failed updates return "WindowsUpdate_dt000". Ten of them now...

    Thx for the help.
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  10. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #7

    Thank you for your interpretation of the logs.
    I can't assist you on interpretations.

    Wish you the best!
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  11. erpster4
    Posts : 496
    Windows 7 SP1 Home Premium 64bit [x64]
       New #8

    jtwaters said:
    System crashed. Had problems booting. Had to boot in Safe Mode. Ran chkdsk. It found some problems and fixed them. I have already run SURTx64 but ran it again. Last Security Update I tried got an error (KB4489878) - Code 80073701. WindowsUpdate_dt000.

    Updates That Failed Include:
    KB4343900
    KB4457144
    KB4457139
    KB4462923
    KB4486563
    ...

    Tried to install some of these by hand but failed.

    CheckSUR.log - No errors.
    CBS.log it too large to mail - 167MBytes.

    did you run CHKDSK /R (check disk with the /R switch checks the disk for any bad clusters or sectors and takes longer than running CHKDSK /F)


    also most of the updates like KB4343900, KB4457144 are not needed as they are replaced or superseded by newer cumulative rollups - latest one is KB4489878 which replaces KB4486563 and older rollups
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