Cannot install Security Monthly Quality Rollup for Windows 7

Hi Jenn,

Coz Snick put the actual download EXE in a reply

direct download site

Download Farbar Recovery Scan Tool

Roy

torchwood said:

Hi Jenn,

Coz Snick put the actual download EXE in a reply

direct download site

Download Farbar Recovery Scan Tool

Roy

Thank You so much Roy.

Thought I was losing my mind

I knew something was wrong so I appreciate your directional help.

Hope you have a great day !!!

Jenn

Snick said:

Hi Jenn,
Sorry for the delay. Life got in the way!

Did you run uninstall KB4480955.zip
If not run it and follow prompts.
Then download FRSTx64, place it on your desktop and double click it.
in the FRST searchbox copy and paste

KB4480955

then click Search Registry. Post logs that appear please.

Morning Snick,

I have completed all the above instructions ....

Will attach the "Search Registry" Log as a zip file now, it was to large to attach without being zipped.

Btw, no problem at all on the delay, we all understand life gets in the way occassionally

Thank you so much for your help !!

Jenn

Snick said:

Good job Jenn,

Now we're going to remove registry entries for the KB

Please download fixlist.zip, unzip it and place fixlist.txt on your desktop

start FRST click Fix, post log please.

Good Evening Snick,

I've completed the steps above and will attach the Fixlist txt log in a zip file for you.

Please let me know if it's okay, seems like it took forever to run and the last time that happened I'd made a mistake.

Jenn

Snick said:

JennB213, don't see the Fixlog.txt

I'll go ahead and admit it, I've lost my mind

Attached this time, I'm so sorry.

Jenn

Snick said:

No problem with the boo boos!

Good job on the log Jenn.

Please download fixlist.zip and extract contents to desktop
FRST should still be on your desktop
Run FRST, click Fix.
Post Fixlog

Posting the 2nd Run of the Fixlog.txt, hope you see a difference, I don't.

I still see weird Error and Unable to fix remarks in the text.

Jenn