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Windows 7: Windows Updates fail to install - hanging machine - error code 8024001

25 Mar 2019   #11
guyinpasadena

Windows 7 Professional 64 bit
 
 

Cool thanks, very much appreciated!


My System SpecsSystem Spec
.
25 Mar 2019   #12
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Here's you missing cat/mum pairs

CheckSUR.zip

Unzip and place CheckSUR folder in C:\Windows\Temp
Run SURT again.
Please post CheckSUR.log, CBS.log location: C:\Windows\Logs\CBS
& WindowsUpdate.log location: C:\Windows


My System SpecsSystem Spec
25 Mar 2019   #13
guyinpasadena

Windows 7 Professional 64 bit
 
 

Here you go - really appreciate the help Snick, thanks!


Attached Files
File Type: log CheckSUR.log (65.1 KB, 2 views)
File Type: log CBS.log (396.0 KB, 3 views)
File Type: log WindowsUpdate.log (70.7 KB, 1 views)
My System SpecsSystem Spec
.

31 Mar 2019   #14
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Sorry 'bout the delay!

Summary:
Seconds executed: 657
Found 138 errors
Fixed 138 errors
CBS MUM Missing Total count: 138
Fixed: CBS MUM Missing. Total count: 138
Fixed: CBS Paired File. Total count: 138
My System SpecsSystem Spec
31 Mar 2019   #15
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Code:
2019-03-23 12:38:15, Error                 CBS    Failed to parse package manifest: \\?\C:\windows\Servicing\Packages\Package_100_for_KB3207752~31bf3856ad364e35~amd64~~6.1.1.3.mum [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-03-23 12:38:15, Error                 CBS    Failed to resolve package 'Package_100_for_KB3207752~31bf3856ad364e35~amd64~~6.1.1.3' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
Please download, uninstall kb3207752.bat run & follow prompts.

When finished, please download FRSTx64, place on your desktop
Copy and paste KB3207752 into searchbox and click Search Registry
post logs that appear please


My System SpecsSystem Spec
31 Mar 2019   #16
guyinpasadena

Windows 7 Professional 64 bit
 
 

Here you go - thank you Snick!


Attached Files
File Type: pdf Logs 03-31-2019.pdf (309.0 KB, 3 views)
My System SpecsSystem Spec
31 Mar 2019   #17
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Thanks for the pdf version of notepad txt file. Not log I requested.

Did you run the uninstall KB3207752 and reboot, then run FRST registry search for KB3207752?
My System SpecsSystem Spec
31 Mar 2019   #18
guyinpasadena

Windows 7 Professional 64 bit
 
 

My bad - ran uninstall KB3207752 but did not reboot.
I will try this again, thanks!
My System SpecsSystem Spec
31 Mar 2019   #19
guyinpasadena

Windows 7 Professional 64 bit
 
 

I must be doing something wrong - resulting logs look same as first time.
When I run the uninstall the result states "the update KB3207752 is not installed on this computer".
Is this to be expected?
My System SpecsSystem Spec
31 Mar 2019   #20
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Yes, if that is what it said the first time. Reboot applies changes, if any.
Would you please run FRST again with registry search for
KB3207752
and post SearchReg.txt when it completes.
My System SpecsSystem Spec
Reply

 Windows Updates fail to install - hanging machine - error code 8024001




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