Windows Updates fail to install - hanging machine - error code 8024001

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  1. Posts : 57
    Windows 7 Professional 64 bit
       #1

    Windows Updates fail to install - hanging machine - error code 8024001


    Hello,

    Ran SURT, SFC Scan, no errors.
    Error code 80240016.
    Looks like zip size limit is 8.95 - my CBS.zip is 54MB.
    Is there an alternative to providing the CBS file?
    Attaching screenshots - I counted over 200 failed updates of the Security Monthly Quality Rollup.
    No wonder the machine hangs ...

    Many thanks in advance for your help!
    Attached Thumbnails Attached Thumbnails Windows Updates fail to install - hanging machine - error code 8024001-capturewinupdate.jpg   Windows Updates fail to install - hanging machine - error code 8024001-capturewindupdate1.jpg  
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  2. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #2

    Hi guyinpasadena,
    Please post some logs.
    CheckSUR.log, CBS.log, location: C:\Windows\Logs\CBS

    WindowsUpdate.log location: C:\Windows
    If CheckSUR.log is not there, you'll have to run SURT again for new logs.


    Nic
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  3. Posts : 57
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Thanks Snick - Here you go - cannot access CBS.log - access denied - trying to figure it out ...
    Windows Updates fail to install - hanging machine - error code 8024001 Attached Files
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  4. Posts : 57
    Windows 7 Professional 64 bit
    Thread Starter
       #4

    I try to access the CBS.log as admin, but get error message invalid path. Is there an alternative method to accessing the CBS.log?
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  5. Posts : 57
    Windows 7 Professional 64 bit
    Thread Starter
       #5

    Link to CBS.zip on dropbox - thank you for your help!

    Dropbox - CBS.zip
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  6. Posts : 57
    Windows 7 Professional 64 bit
    Thread Starter
       #6

    Thanks Bonnie - will give these a try.
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  7. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #7

    Resetting your components and running the WU Troubleshooter won't correct your problem, unfortunately, and they usually don't.



    Checking Component Store

    Summary:
    Seconds executed: 1655
    Found 138 errors
    CBS MUM Missing Total count: 138


    We'll start with the missing mums. I'll see if I have them.
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  8. Posts : 57
    Windows 7 Professional 64 bit
    Thread Starter
       #8

    Sounds good, appreciate it Snick.
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  9. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #9

    Have some of them, sourcing the others now.
      My Computer


  10. Posts : 57
    Windows 7 Professional 64 bit
    Thread Starter
       #10

    Cool thanks, very much appreciated!
      My Computer


 
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