this copy of windows is not genuine (yes it is)


  1. Posts : 4
    WIN 7 PRO 64
       #1

    this copy of windows is not genuine (yes it is)


    So I have the standard (incorrect) error message of : this copy of windows is not genuine

    It is genuine. I successfully validated in the past (god knows how). I am now to the point where I have a warning on the screen in the lower left side. I know this is a real copy of Windows. I have validated it before (but it was a pain due to the many glitches of MicroSlop). Here I am again. So here is the diagnostic report. Please help. Thank you.






    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TKM9D-RPJHR-2CBMX
    Windows Product Key Hash: iPulyxrXpCdJtPGjh4ialxffaNw=
    Windows Product ID: 00371-OEM-9326852-79295
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {11043F0A-3542-4E01-885C-B60F9BE6045E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr_escrow.190305-1700
    TTS Error: T:20190326192805413-
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{11043F0A-3542-4E01-885C-B60F9BE6045E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2CBMX</PKey><PID>00371-OEM-9326852-79295</PID><PIDType>8</PIDType><SID>S-1-5-21-3067777332-52283173-1459117475</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z97-HD3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="7"/><Date>20140611000000.000000+000</Date></BIOS><HWID>C5193907018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 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
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-268-579295-02-1033-7601.0000-0872019
    Installation ID: 008173264180906621497370881880527152284760214986843636
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2CBMX
    License Status: Notification
    Notification Reason: 0xC004FE00.
    Remaining Windows rearm count: 5
    Trusted time: 3/28/2019 5:28:02 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:21:2019 22:30
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAAACAAAAAwABAAEAHKJKhpq2TNCcLSieeoTE3vpcqMWy+Vg7atXI9g==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      FPDT            ALASKA        A M I
      SSDT            Ther_R        Ther_Rvp
      SSDT            Ther_R        Ther_Rvp
      SSDT            Ther_R        Ther_Rvp
      SSDT            Ther_R        Ther_Rvp
      SSDT            Ther_R        Ther_Rvp
      DMAR            INTEL         BDW
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #2

    Hi Ken Linder,

    Welcome to SevenForums!

    Ken Linder said:
    So I have the standard (incorrect) error message of : this copy of windows is not genuine

    It is genuine. I successfully validated in the past (god knows how). I am now to the point where I have a warning on the screen in the lower left side. I know this is a real copy of Windows. I have validated it before (but it was a pain due to the many glitches of MicroSlop). Here I am again. So here is the diagnostic report. Please help. Thank you.
    There is a known problem with one of the latest updates causing this or a similar issue. Downloading KB4487345 has worked for a few people! Download and run KB4487345 from here => MS Update Catalog KB4487345.

    If this problem is recent, you can use System Restore to roll back the OS to a date prior to the problem happening. This could possibly resolve your problem.

    I hope this helps!
      My Computer


  3. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    Hi Ken,

    sorry mate MS are correct it is indeed non-genuine.
    You have a Retail, (gigabyte), motherboard using an OEM COA sticker key..
    This is further backed up by the fact there is no SLIC table,(allways present on OEM installs), and the Windows marker version is also missing.

    Roy
      My Computer


  4. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Ken,

    UPDATE
    Something must have caught my eye, so had a more in-depth look, even tho everything i said in my previous post is correct
    good thing im not a computer that blindly follows instruction sets.

    Would like to confirm a couple of things as well, can you run this tool please
    select the check product key option, what are the results

    https://github.com/Superfly-Inc/Show...us1.0.6893.zip

    What if any system changes did you make on the 26th. (i)
    (or have you recently re-installed it)

    Do you still have the original OS packaging WITH the COA attached, does it end with same 3 code sets shown in the report
    DO NOT POST IT


    2nd Check report

    The partial product key is not a standard default - looked up your comp cant see them supplying you with a non-genuine OS

    THIS is why i looked further

    TTS Error: T:20190326192805413-
    Its VERY rare, only seen it a few times, no more than 5, and unfortunately i have never known it resolved, So Clean Install
    Stands for Trusted Time Stamp, and its assosciated with a driver, problem is we dont know which one is corrupt, the only info we have is the date, from the first part of the error code, (i)


    Roy
      My Computer


  5. Posts : 4
    WIN 7 PRO 64
    Thread Starter
       #5

    Paul Black said:
    Hi Ken Linder,

    Welcome to SevenForums!

    There is a known problem with one of the latest updates causing this or a similar issue. Downloading KB4487345 has worked for a few people! Download and run KB4487345 from here => MS Update Catalog KB4487345.

    If this problem is recent, you can use System Restore to roll back the OS to a date prior to the problem happening. This could possibly resolve your problem.

    I hope this helps!
    Unfortunately I can't go get any optional updates. Unfortunately when you run the msc file, WIN 7 PRO tells you "The update is not applicable to your computer".

    This thing worked fine for over 2 months after my last install (until the NVIDIA driver blew it out) so there is no way that the disc is problematic, but I *did* have to go through various hoops (and lot of web searching for solutions) to get past the many errors that windows 7 has when it cones to validating their software. It was a pain. I thought I had it all written down. I guess I missed something.
      My Computer


  6. Posts : 4
    WIN 7 PRO 64
    Thread Starter
       #6

    torchwood said:
    Hi Ken,

    sorry mate MS are correct it is indeed non-genuine.
    You have a Retail, (gigabyte), motherboard using an OEM COA sticker key..
    This is further backed up by the fact there is no SLIC table,(allways present on OEM installs), and the Windows marker version is also missing.

    Roy
    It ran for two months just fine (activated after much fussing to get past microsoft's many validation bugs) until a NVIDA issue blew my install and I had to start over.

    So this was indeed a fresh install on the very same machine with all the very same hardware.
      My Computer


  7. Posts : 4
    WIN 7 PRO 64
    Thread Starter
       #7

    torchwood said:
    Hi Ken,


    What if any system changes did you make on the 26th. (i)
    (or have you recently re-installed it)
    I reinstalled on the 26th from scratch because some odd driver issue with my NVIDA card hung my system to the point where I could only get to a BSD.

    torchwood said:
    Hi Ken,
    Do you still have the original OS packaging WITH the COA attached, does it end with same 3 code sets shown in the report
    DO NOT POST IT

    I have the sheet that comes with the product in front of me. I am not sure what 3 numbers you mean. The actual Microsoft Product Key insert only has 2 #s on it. The product key (which is correct in the log) and some other number underneath the bar code.
      My Computer


  8. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    Hi Ken,

    How did you do your clean install, if you did it from a previous image i would have to say its corrupt

    Shoot over to the Heidoc site and download a fresh SP1 image
    Then in the following order during set-up
    DO NOT
    input your product key during install or Update windows
    (turn windows Updates off)
    REBOOT
    Then update your drivers directly from the manufacturers website (Not Beta's)
    BIOS
    Motherboard
    Graphics
    CPU

    reboot, and use

    DISM++ - Basic Overview

    DISM++ is a FREE implementation tool that has the ability to perform Windows Updates [WU]. Some of the advantages [but not all] are:

    [1] The GUI is very easy to understand and use.
    [2] It is much faster than M$’s WU because it uses a different engine.
    [3] It downloads the latest WU DB from the M$ servers, scans your OS, and then lists the updates available.
    [4] It doesn’t install superseded updates like M$ does.
    [5] It gives you the option of what you want to install.
    [6] The pre-ticked updates are what is recommended and are similar to the WU critical and recommended updates. The un-ticked updates are similar to the WU optional updates.

    [7] It warns you if an update:
    • Includes telemetry.
    • Has known issues with certain hardware.
    • Needs exclusive access.
    • Is suspect.
    • Your OS doesn't need it.
    • Has any other known issues.

    [8] It doesn’t require re-booting between updates.
    [9] It can be used to either update an install.wim image OFFLINE, or to update the LIVE OS.

    Once completed input your product code.

    note
    we have a BSOD sub-forum


    Roy
      My Computer


 

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