Windows Update Error 0000FFFF

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  1. JackNaylorPE
    Posts : 159
    Windows 7 - 64 bit
       New #1

    Windows Update Error 0000FFFF


    Did a fresh install back in December. Since then, various Windows Update will not install resulting in the error message in thread title:

    • No BSODs are associated with this Problem
    • Have run Windows Update Fox-It Tool and WindowsUpdateDiagCab
    • AV is Kaspesky Total Security, have also tried Updates with AV disabled
    • Policy is to wait a week after receiving updates and manually install using WU if they show no issues
    • Preview Updates are not installed
    • Updates associated with Telemetering are not installed
    • Hardware driver updates done only from manufacturer's web site
    • Windows is activated

    The following Important Updates will not install:

    - KB4489878 - 2019-03Windows Monthly Rollup
    - KB915597 - Definition Update for Windows Defender

    The following Optional Updates are not installed (and reason why not):

    KB4487256 - 2019-02 Preview Rollup for NE Framework (Preview)
    KB4489892 - 2019-03 Preview Rollup for Windows (Preview)
    KB3021917 - Compatibility Update to determine suitability for for Win 10 Downgrade
    KB3068708 - Telemetry tracking service
    KB3080149 - Telemetry tracking service
    KB3133977 - Breaks Asus Boards (Asus board in use)
    KB3161102 - Removes Windows Journal (New, just haven't done yet)
    KB3184143 - Removed get Win10 app (thought I did this already, will try again)
    Intel NET - Hardware Update (More Information link, nonfunctional, have not determined what it is)
    Intel 4600 Update - As above
    Realtek 6.0.1.7982 - Not on Asus website

    Spent about 3 months checking, searching forums to no avail. Any ideas, suggestions greatly appreciated.

    Hardware
    MoBo:Max VI Formula
    RAM:16GB Mushkin DDR3-2400 10-12-12-28
    GFX:2x Asus GTX780 DCII
    HD: 2x Seagate 2TB Hybrid SSHD
    SSD:2x Samsung 840 Pro 256GB
    PSU:Seasonic X-1250
    Case:Phanteks Enthoo Primo
    OS:Win 7 Pro-64
    Monitor:Asus VG248QE Black 23" 144 Hz
    Optical:Asus BR Burner
    KB: Logitech G19s
    Mouse:RoG GX950
    Temp indicator: Six Eyes
     Cooling:420+280 Alphacool Rads, 35x2 Pump, EK CPU/ GPU Blocks, Acrylic Tubes w/ BP Fit

    PS: Any idea why forum software keeps adding returns to my post so that after posting have to go in and edit to remove the returns so that folks don't wear out their scroll buttons ?
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  3. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #2

    JackNaylorPE said:
    PS: Any idea why forum software keeps adding returns to my post so that after posting have to go in and edit to remove the returns so that folks don't wear out their scroll buttons ?
    Yep!
    In FireFox URL type: about:config
    Yes, of course you’ll be careful!
    Copy and paste
    editor.use_div_for_default_newlines
    into searchbox
    double-left-click entry to toggle to false

    Regarding your WU error we need to see some logs.
    Please run SURT64 when it completes, navigate to: C:\Windows\Logs zip/compress the CBS folder and upload it please.

    Few issues with KB4489878
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  4. JackNaylorPE
    Posts : 159
    Windows 7 - 64 bit
    Thread Starter
       New #3

    Odd thing is... this forum is the only one that does it. Will get back with results.


    Lotta "failed" in logs ... note this was happening on Day 1 of Fresh install



    File is attached.
    Last edited by JackNaylorPE; 04 Apr 2019 at 22:05.
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  6. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #4

    From CheckSUR.log

    Checking Component Store

    Summary:
    Seconds executed: 860
    Found 181466 errors
    CBS Watchlist Package Missing Total count: 120062
     CBS Watchlist Component Missing Total count: 61404

    Recommend Repair Install!
    Repair Install Instructions.docx
    Last edited by Snick; 05 Apr 2019 at 21:33. Reason: typo
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  7. JackNaylorPE
    Posts : 159
    Windows 7 - 64 bit
    Thread Starter
       New #5

    Here's the thing .... I did a fresh install in December because of this problem ... Not just once, I did it 4 times with the same result. When finished, I had the same problem... those updates would not install. After losing 4 days with 4 fresh installs with DISM++, I had to play catch up and did the fresh install the 5th time w/o using DISM++. Same result. Got caught up on my work backlog and been too busy to address ... finally had a break and started this thread.

    I never even got to the point where I installed a single program.

    1. Made Rufus boot on thumb drive
    2. Installed Windows (fresh install after formatting) ... ethernet cable not connected
    3. Installed Drivers from original component DVDs
    4. Ran DISM++ installing all but the orange updates
    5. The two problem updates did not install. Installed updated hardware drivers; still would not install.drivers

    6. Repeated steps 1 thru 4
    7. Repeated steps 1 thru 4 out of original order ... 1, 2, 4, 3
    8. Repeated step 7
    9. Did steps 1 2 and 3 ... ran windows update 23 times

    Noticed this from 04/02/19
    Windows update could not be installed because of error 2359302 "" (Command line: ""C:\Windows\system32\wusa.exe" "D:\Temp\Windows6.1-KB971033-x64.MSU"
    Last edited by JackNaylorPE; 12 Apr 2019 at 15:34.
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  8. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #6

    OK I understand go <here> please and create your own thread!
    Follow their instructions.
    I'll monitor your progress.
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  10. JackNaylorPE
    Posts : 159
    Windows 7 - 64 bit
    Thread Starter
       New #7

    Done ... and Muchos Grassyass
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  11. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #8

    Hi

    interesting

    KB971033 falls OUTSIDE of the normal updates rules, and can be run multiple times, even when currently installed.

    AND VERY VERY RARELY FAILS to install
    (also no need to run via the D drive.)



    Roy
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  12. JackNaylorPE
    Posts : 159
    Windows 7 - 64 bit
    Thread Starter
       New #9

    Regarding the failures installing the Windows Defender Update thru Windows update, and after trying all the above plus a few other solutions, I opened WD and it said definitions were old, do i want to update ? So I did. After reboot, manually checked for updates and found KB4490628. Rebooted and checked again and the WD update (KB915597 was listed again ... this time it installed. Rebooted and checked again to find KB3942058 ... after that, no more Windows Updates.
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  13. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #10

    @JackNaylorPE,
    Amazing how windows updates rely on prior updates or a particular order & the results when it doesn't go right, isn't it!

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