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Windows 7: Windows Update Error 0000FFFF

02 Apr 2019   #1

Windows 7 - 64 bit
Windows Update Error 0000FFFF

Did a fresh install back in December. Since then, various Windows Update will not install resulting in the error message in thread title:
  • No BSODs are associated with this Problem
  • Have run Windows Update Fox-It Tool and WindowsUpdateDiagCab
  • AV is Kaspesky Total Security, have also tried Updates with AV disabled
  • Policy is to wait a week after receiving updates and manually install using WU if they show no issues
  • Preview Updates are not installed
  • Updates associated with Telemetering are not installed
  • Hardware driver updates done only from manufacturer's web site
  • Windows is activated
The following Important Updates will not install:

- KB4489878 - 2019-03Windows Monthly Rollup
- KB915597 - Definition Update for Windows Defender

The following Optional Updates are not installed (and reason why not):

KB4487256 - 2019-02 Preview Rollup for NE Framework (Preview)
KB4489892 - 2019-03 Preview Rollup for Windows (Preview)
KB3021917 - Compatibility Update to determine suitability for for Win 10 Downgrade
KB3068708 - Telemetry tracking service
KB3080149 - Telemetry tracking service
KB3133977 - Breaks Asus Boards (Asus board in use)
KB3161102 - Removes Windows Journal (New, just haven't done yet)
KB3184143 - Removed get Win10 app (thought I did this already, will try again)
Intel NET - Hardware Update (More Information link, nonfunctional, have not determined what it is)
Intel 4600 Update - As above
Realtek - Not on Asus website

Spent about 3 months checking, searching forums to no avail. Any ideas, suggestions greatly appreciated.

MoBo:Max VI Formula
RAM:16GB Mushkin DDR3-2400 10-12-12-28
GFX:2x Asus GTX780 DCII
HD: 2x Seagate 2TB Hybrid SSHD
SSD:2x Samsung 840 Pro 256GB
PSU:Seasonic X-1250
Case:Phanteks Enthoo Primo
OS:Win 7 Pro-64
Monitor:Asus VG248QE Black 23" 144 Hz
Optical:Asus BR Burner
KB: Logitech G19s
Mouse:RoG GX950
Temp indicator: Six Eyes
Cooling:420+280 Alphacool Rads, 35x2 Pump, EK CPU/ GPU Blocks, Acrylic Tubes w/ BP Fit

PS: Any idea why forum software keeps adding returns to my post so that after posting have to go in and edit to remove the returns so that folks don't wear out their scroll buttons ?

My System SpecsSystem Spec
02 Apr 2019   #2

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali

Quote   Quote: Originally Posted by JackNaylorPE View Post
PS: Any idea why forum software keeps adding returns to my post so that after posting have to go in and edit to remove the returns so that folks don't wear out their scroll buttons ?
In FireFox URL type: about:config
Yes, of course you’ll be careful!
Copy and paste
into searchbox
double-left-click entry to toggle to false

Regarding your WU error we need to see some logs.
Please run SURT64 when it completes, navigate to: C:\Windows\Logs zip/compress the CBS folder and upload it please.

Few issues with KB4489878
My System SpecsSystem Spec
04 Apr 2019   #3

Windows 7 - 64 bit

Odd thing is... this forum is the only one that does it. Will get back with results.

Lotta "failed" in logs ... note this was happening on Day 1 of Fresh install

File is attached.

Attached Files
File Type: zip (5.28 MB, 3 views)
My System SpecsSystem Spec

05 Apr 2019   #4

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali

From CheckSUR.log

Checking Component Store

Seconds executed: 860
Found 181466 errors
CBS Watchlist Package Missing Total count: 120062
CBS Watchlist Component Missing Total count: 61404

Recommend Repair Install!
Repair Install Instructions.docx

My System SpecsSystem Spec
12 Apr 2019   #5

Windows 7 - 64 bit

Here's the thing .... I did a fresh install in December because of this problem ... Not just once, I did it 4 times with the same result. When finished, I had the same problem... those updates would not install. After losing 4 days with 4 fresh installs with DISM++, I had to play catch up and did the fresh install the 5th time w/o using DISM++. Same result. Got caught up on my work backlog and been too busy to address ... finally had a break and started this thread.

I never even got to the point where I installed a single program.

1. Made Rufus boot on thumb drive
2. Installed Windows (fresh install after formatting) ... ethernet cable not connected
3. Installed Drivers from original component DVDs
4. Ran DISM++ installing all but the orange updates
5. The two problem updates did not install. Installed updated hardware drivers; still would not install.drivers

6. Repeated steps 1 thru 4
7. Repeated steps 1 thru 4 out of original order ... 1, 2, 4, 3
8. Repeated step 7
9. Did steps 1 2 and 3 ... ran windows update 23 times

Noticed this from 04/02/19
Windows update could not be installed because of error 2359302 "" (Command line: ""C:\Windows\system32\wusa.exe" "D:\Temp\Windows6.1-KB971033-x64.MSU"
My System SpecsSystem Spec
13 Apr 2019   #6

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali

OK I understand go <here> please and create your own thread!
Follow their instructions.
I'll monitor your progress.
My System SpecsSystem Spec
16 Apr 2019   #7

Windows 7 - 64 bit

Done ... and Muchos Grassyass
My System SpecsSystem Spec
16 Apr 2019   #8

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring



KB971033 falls OUTSIDE of the normal updates rules, and can be run multiple times, even when currently installed.

(also no need to run via the D drive.)

My System SpecsSystem Spec
18 Apr 2019   #9

Windows 7 - 64 bit

Regarding the failures installing the Windows Defender Update thru Windows update, and after trying all the above plus a few other solutions, I opened WD and it said definitions were old, do i want to update ? So I did. After reboot, manually checked for updates and found KB4490628. Rebooted and checked again and the WD update (KB915597 was listed again ... this time it installed. Rebooted and checked again to find KB3942058 ... after that, no more Windows Updates.
My System SpecsSystem Spec
18 Apr 2019   #10

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali

Amazing how windows updates rely on prior updates or a particular order & the results when it doesn't go right, isn't it!

My System SpecsSystem Spec

 Windows Update Error 0000FFFF

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