Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: update problem after doing recovery

4 Weeks Ago   #1
bigbobh

Windows 7 home premium 64 bit
 
 
update problem after doing recovery

I recently had to do a total recovery using my backup disks I made years ago. The recovery took windows 7 64bit back to a time before service pack 1 came out. Specifically 2010 when I bought my Asus laptop. When I click on updates I get error message saying service is not turned on but it is tried resetting and turning on again still no luck tried many cures I find on line none of them work. tried using both google chrome and ie explorer browser no luck. Anyone got a quick cure I can try. I assume problem is because I do not have sevice pack 1 running but I dont know how to get it other than going through windows update which does not work.
Thanks for any help offered
Bob Hennessey


My System SpecsSystem Spec
.
4 Weeks Ago   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello bigbobh,

The computer needs service pack 1 before many other updates are made available.
You can download the stand alone installer from Microsoft Update Catalog.
Then, you need to update the Servicing Stack for Windows Update.
This can also be downloaded from Microsoft Update Catalog.

Download from these links, in this order:
KB976932 (SP1) Microsoft Update Catalog
KB4490628 (SSU) Microsoft Update Catalog

Hope that helps
My System SpecsSystem Spec
4 Weeks Ago   #3
bigbobh

Windows 7 home premium 64 bit
 
 
Update problem after doing recovery

Thank you for the response. I have run into a snag. I downloaded those two files in the order you said and went to install the first one sp1 however almost immediately into the installation i got Catastrophic Failure Error E_uexpected(0x8000ffff) and when I go to get the details I cant get them because it states my browser is outdated . My recovery loaded Ie8 but I guess that is too old. Tried to download ie11 but requires sp1 . Bit of a cunundrum do you have any suggestion? Thanks again.
Bob H
My System SpecsSystem Spec
.

4 Weeks Ago   #4
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 
Catastrophic Failure Error E_uexpected(0x8000ffff)

Sorry, I forgot to add - had you downloaded the correct "bitness" (32 bit/64 bit) installer(s), for your machine? That might be some problem.

Otherwise, assuming that you have the correct installer, try this: Manually turn off automatic updating the WU (Windows Update). Then reset the Windows Update Components, and afterwards, try re-install Service Pack 1 for Windows 7. See if that resolves the error message.

 

Tutorials


Windows Update Settings - Change


Windows Update - Reset
My System SpecsSystem Spec
4 Weeks Ago   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Bob,

Please download the following, W7 SP1 file to your DESKTOP, save it
(depending upon your install choice, dvd/usb, then create the media, usb will require Rufus/MsTool)

Change the boot option to dvd/cd- reboot select choice dvd/usb install.
(AND reset windows update to never)

update via this link (current to April 2019)


links
Update your Win 7 installation media.
Rufus
Microsoft Windows and Office ISO Download Tool
https://software-download.microsoft....86cf769d686cb8

NOTE W7 SP1 link only valid for 24 hrs

YOU WILL NEED the COA sticker product key
Roy
My System SpecsSystem Spec
4 Weeks Ago   #6
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi Friends,
Greets,
I think it will not be a straight one way. Multiple links, things & efforts have to be considered & integrated well.

1) Installing a servicing stack update after SP 1 is not the solution meant for installing SP 1. it is actually for updates which are to be followed after SP 1. Can we have a good servicing stack update which can be made prior to SP 1 installation so that the installation of SP 1 is made successfully thereafter ? I think we don't. So, we should think about servicing stack update only after SP 1 installation.

2) Sir iko 22's this post can come handy : update problem after doing recovery ( no. 4 post of this thread )

3) This MS link can be useful : Access Denied

Thanks & Regards. ...

EDIT :
1. I forgot to mention that KB4490628 (SSU) is a SSU = Servicing Stack Update
2. These instructions should be followed : Windows Update Posting Instructions
Some seniors may want to have a look on that information, etc.
My System SpecsSystem Spec
4 Weeks Ago   #7
bigbobh

Windows 7 home premium 64 bit
 
 
windows update poblem after doing recovery

To those of you who have responded I thank you very much . I have tried what suggestions to fix my problem that I was able to but some of the links would not work perhaps I waited too long on the sp1 download I notice it said 24 hours but didnt get to it in time I guess. I am still not able to get the windows updates I did download a copy of sp1 but I cannot get it to install. Some of this stuff is above my pay grade I guess as I cant seem to grasp it with this 78 year old brain of mine. But I do thank you for offering suggestions. Appears I will have to once again pay for my windows 7 home premium just to get a copy with sp1 and later updates.
Bob H
My System SpecsSystem Spec
4 Weeks Ago   #8
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

Hi bigbobh,
Sir,
1.I think we can't go with advanced troubleshooting steps but we can try the basic ones. I assure you of making the things easier if you are interested ?
2.To make the things clearer : Sir torchwood was briefing you for a clean install of windows 7 with SP 1 & other updates already integrated/made into the installation ISO/Media itself.

Thanks & Regards. ...
My System SpecsSystem Spec
4 Weeks Ago   #9
bigbobh

Windows 7 home premium 64 bit
 
 
windows update problem after recovery

Vineet Thanks for your response I definitely would like to get this problem fixed. Making the bootable dvd with sp1 etc all on it is where I get a bit confused. I think I am going to need a step by step instruction on how to accomplish this and can I perform that task on a separate computer then use it in the laptop that has the problem. Thanks
Bob H.
My System SpecsSystem Spec
4 Weeks Ago   #10
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

1. You could use DISM++ to back up current activation.

Then use Dism++ to backup your current 3rd party drivers into a folder on a usb stick.

Then you copy the entire Dism++ folder onto your usb stick - so it is there safe for after you have installed windows.

2. Then do a clean install using official MS installation media that already includes SP1.

3. Then use Dism++ to:
Restore activation from your backup, install drivers from your backup, and install updates.

Two things you need for that

1. Dism++

Dism++.zip

2. Windows 7 installation media which includes SP1.


My System SpecsSystem Spec
Reply

 update problem after doing recovery




Thread Tools




Similar help and support threads
Thread Forum
eSATA Data Disk Locks System Post Win10 Update-File Recovery Problem?
I posted this on tenforums.com 4 hours ago. There have been no replies. The reason for the 'dormancy' of the Win10 install is I preferred to continue to use Win7. As the end-of-life approaches I noticed articles suggesting that it might be wise to update my Win10 install so that my install is of...
Hardware & Devices
Lenovo E430 BJ9 after recovery cannot windows update.
Lenovo E430 BJ9 win 7 64 bit professional sp1 i recover my notebook to factory setting. after that tried to windows update, but it stuck at checking for updates screen. i'm using Eset Smart Security 9, have tried to disable firewall & protection while windows update, but still it just stuck at...
Windows Updates & Activation
startup repair infinite loop after BIOS update, recovery not working
Hello, I recently attempted to update my BIOS (Gigabyte F8 to F10) so that I could upgrade my CPU from a sandy bridge to an ivy bridge. I did not do the cpu upgrade, yet, just the BIOS flash. The flash, using Gigabyte's q-flash) went fine, according to the flash results screen. I then rebooted,...
General Discussion
Problem starting up after using samsing recovery basic recovery
After using samsung recovery, my computer won' t start properly. In normal mode it crashes immediately after loadin my background and desktop items. It shows a blue screen ( see image) and then will restart itself, giving me the option to start windows normally or in safe mode. I have tried safe...
General Discussion
Problem w/ creating recovery disc in Recovery Manager
I am running windows 7 on my laptop. I has windows vista before the upgrade. I had recovery discs for windows vista created from the recovery manager. I tried to make discs for windows 7. I would like to know why it won't let me make a disc for windows 7 because if I had trouble and needed to put...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:43.
Twitter Facebook