Windows Updates KB4499406 fail


  1. Posts : 5
    Windows 7 64bit
       #1

    Windows Updates KB4499406 fail


    Hi,
    i have some problem with my Windows Updates.
    KB4499406 Error Code 80073712
    KB4498961 Error Code 80073712


    I followed the instructions:
    1. SURT
    2. SFC Scan
    3. Error Codes
    4. Logs


    Here the logs - i hope someone can help me.
    Best regards
    grub
      My Computer


  2. Posts : 5
    Windows 7 64bit
    Thread Starter
       #2

    Nobody?
      My Computer


  3. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #3

    Hi kubgrub,

    I'll see if I have all the missing files from CheckSUR.log.

    Here's your missing manifests, cats & mums

    Please download Auto_SURTx64.exe, place on your desktop and run.

    After program completes, zip CBS folder that will be on your desktop & post.
    Last edited by Snick; 15 Jun 2019 at 17:46. Reason: Add Auto SURT
      My Computer


  4. Posts : 5
    Windows 7 64bit
    Thread Starter
       #4

    Hi Snick,


    here is the CBS.zip.
    Thx for help!


    CBS.zip
      My Computer


  5. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #5

    Weird, SURT didn't pick up the replacement files!
    Give me a few to figure this out.

    OK
    please download CheckSUR.zip extract contents to desktop
    copy and paste the CheckSUR folder into
    C:\Windows\Temp
    double-click Windows6.1-KB947821-v34-x64 which should be on your desktop
    When it completes, upload the CBS folder zipped again please
    the logs are temporary at C:\Windows\Logs
    Last edited by Snick; 17 Jun 2019 at 19:47. Reason: add info
      My Computer


  6. Posts : 5
    Windows 7 64bit
    Thread Starter
       #6

    Hi Snick,
    where can i find the link for CheckSUR.zip?
      My Computer


  7. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #7

    Oops! Well ..., you can't being I didn't create the link!
    Here you go CheckSUR.zip
      My Computer


  8. Posts : 5
    Windows 7 64bit
    Thread Starter
       #8

    Hi Snick,
    now the problem is resolved!
    Thanks for your help.
    Can you explain me which error code or which text you searching for in the cbs.log?
      My Computer


  9. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #9

    Yes, no problem,

    I provided the replacements for the missing files in the CheckSUR.log.
    Your update issue was mainly with the cat/mum package pairs.

    Would have been nice to see the CheckSUR.log after running SURT with manual placement of the CheckSUR folder in C:\Windows\Temp

    I am still trying to determine why Auto_SURT didn't appear to work on your machine. It places the CheckSUR folder in C:\Windows\Temp, runs SURT & copies CBS folder to Desktop (Even the version that checks x32 or x64 OS & runs correct SURT.

    Code:
    Checking System Update Readiness.
    Unavailable repair files:
        winsxs\manifests\x86_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.24378_none_e8b5d91ddd299066.manifest
        winsxs\manifests\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.24378_none_a8447f5ff0ac5b8d.manifest
        winsxs\manifests\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.24383_none_67c209baf741a41d.manifest
        winsxs\manifests\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.24383_none_0ba36e373ee432e7.manifest
        winsxs\manifests\x86_mscorlib_b77a5c561934e089_6.1.7601.24378_none_854ae74997a1200e.manifest
        winsxs\manifests\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.24378_none_a108a246c8ad6760.manifest
        winsxs\manifests\amd64_mscorlib_b77a5c561934e089_6.1.7601.24378_none_3d9db0728324f708.manifest
        winsxs\manifests\x86_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.24378_none_eff1b63705288493.manifest
        winsxs\manifests\x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.24378_none_d18420ded11e6c7b.manifest
        winsxs\manifests\amd64_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.24378_none_89d6ea07bca24375.manifest
        servicing\packages\Package_1_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
        servicing\packages\Package_1_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
        servicing\packages\Package_2_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
        servicing\packages\Package_2_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
        servicing\packages\Package_for_KB4488662_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
        servicing\packages\Package_for_KB4488662_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
        servicing\packages\Package_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
        servicing\packages\Package_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.mum
        servicing\packages\Package_for_KB4490628_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
        servicing\packages\Package_for_KB4490628_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
        servicing\packages\Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2.mum
        servicing\packages\Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2.mum
        servicing\packages\Package_1_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
        servicing\packages\Package_1_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
        servicing\packages\Package_2_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
        servicing\packages\Package_2_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
        servicing\packages\Package_for_KB4488662_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
        servicing\packages\Package_for_KB4488662_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
        servicing\packages\Package_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
        servicing\packages\Package_for_KB4488662~31bf3856ad364e35~amd64~~6.1.1.0.cat
        servicing\packages\Package_for_KB4490628_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
        servicing\packages\Package_for_KB4490628_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
        servicing\packages\Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2.cat
        servicing\packages\Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2.cat
      My Computer


  10. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #10

    Hi Snick,

    Snick said:
    I am still trying to determine why Auto_SURT didn't appear to work on your machine. It places the CheckSUR folder in C:\Windows\Temp, runs SURT & copies CBS folder to Desktop (Even the version that checks x32 or x64 OS & runs correct SURT.
    Are you talking about the AutoSURT by WCB Jr?
    Do you know which part exactly didn't work?
    Last edited by Paul Black; 09 Jul 2019 at 03:23. Reason: Added further question!
      My Computer


 

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