the following updates fail to install on windows 7 professional


  1. tomdavo90
    Posts : 1
    windows 7 proffesional 64bit
       New #1

    the following updates fail to install on windows 7 professional


    screenshots of the updates i cant install. ive tried a few solutions to no avail.

    used troubleshooter for windows update.
    check windows defender
    ive also tried manual install on each update.

    i get memory management bluescreen also im hoping this helps.
    Attached Thumbnails Attached Thumbnails the following updates fail to install on windows 7 professional-update-error.png   the following updates fail to install on windows 7 professional-error-2.png  
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  3. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #2

    Hi tomdavo90,

    Welcome to SevenForums!

    tomdavo90 said:
    Screenshots of the updates I cant install. I've tried a few solutions to no avail.

    Used troubleshooter for windows update.
    Check windows defender
    I've also tried manual install on each update.

    I get memory management bluescreen also im hoping this helps.
    Please run Collate_Data_For_WU_Problems.bat, Option [2], from here => Collate Data For WU Problems and then upload the compressed WU_Problem desktop folder using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

    I hope this helps!
    Last edited by Paul Black; 08 Oct 2019 at 15:28.
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  4. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #3

    Paul Black
      My Computer
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  6. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #4

    Hi tomdavo90,

    tomdavo90 said:
    Screenshots of the updates I cant install. I've tried a few solutions to no avail.

    Used troubleshooter for windows update.
    Check windows defender.
    I've also tried manual install on each update.
    The reason the 2019-09 Security Monthly Quality Rollup might not be installing is because it requires that the following WU's are installed FIRST . . .

    KB4490628 [SSU]
    KB4474419 [SHA-2]
    KB4516655 [SSU]

    If any of the above WU’s are NOT installed, then download the .msu files below in the same order to the desktop and install them =>

    KB4490628 [.msu] => KB4490628 - Servicing stack update for Windows 7 SP1 - [12-Mar-2019].
    KB4474419 [.msu] => KB4474419 SHA-2 code signing support update for Windows 7 SP1 - [10-Sep-2019].
    KB4516655 [.msu] => KB4516655 [New] - Servicing stack update for Windows 7 SP1 - [10-Sep-2019].

    Now run WU's again!

    I hope this helps!
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