Several Windows Update Fails - KB4493132 and KB4512506 with 80092004

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  1. Posts : 199
    Windows 7 Home Premium SP1 64-bit (now looking at Linux Mint!)
    Thread Starter
       #11

    Snick said:
    @ZaphodB

    SURT64

    After it completes, upload C:\Windows\Logs\CBS\CheckSUR.log please
    Hi Snick,

    SURT won't install & run as per my posts 5, 7 & 9 above.

    Zaph
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #12

    Hi ZaphodB,

    ZaphodB said:
    SURT won't install & run as per my posts 5, 7 & 9 above.
    Where did you download SURT to?
      My Computer


  3. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #13

    System Update Readiness Tool for Windows 7 for x64-based Systems
    How about uploading the CBS.log please
    C:\Windows\Logs\CBS\CBS.log
      My Computer


  4. Posts : 199
    Windows 7 Home Premium SP1 64-bit (now looking at Linux Mint!)
    Thread Starter
       #14

    Paul Black said:
    Hi ZaphodB,

    Where did you download SURT to?
    Not sure - almost cetrainly the 'Downloads' folder and then copied to the 'Computer Stuff \ New OS Install' folder I created for drives and other applications when this copy of Win 7 was installed in the machine back in Feb 18.

    I can't check atm as that HDD isn't in the machine at the moment - a clone of this drive is in the machine which has now been upgraded (?) to Windows 10 (version 1903, Build 18362.295)

    Snick said:
    System Update Readiness Tool for Windows 7 for x64-based Systems

    How about uploading the CBS.log please

    C:\Windows\Logs\CBS\CBS.log
    Can't right this moment - see above reply - currently looking after two small grandchildren which means all of 'my stuff' has to be cleared away from investigative fingers!

    Original Win 7 drive was cloned and the cloned drive installed. The cloned drive was then upgraded to Win 10 to check to see if there were / would be any issues.

    The grandchildren go home on Tuesday so can update ths thread then.

    Zaph
      My Computer


  5. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #15

    Hi ZaphodB,

    Delete SURT from wherever it is!
    Download it to the desktop and run it.
    Post the log.
      My Computer


  6. Posts : 199
    Windows 7 Home Premium SP1 64-bit (now looking at Linux Mint!)
    Thread Starter
       #16

    Hi Paul,

    Will try that (again).

    Can't do this until later (2 under 3 y.o. grandchildren to look after at the moment).

    Zaph
      My Computer


  7. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #17

    ZaphodB said:
    Will try that (again).

    Can't do this until later (2 under 3 y.o. grandchildren to look after at the moment).
      My Computer


  8. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #18

      My Computer


  9. Posts : 4
    Windows 7 64-bit
       #19

    Having the same issue. Can't wait to see the results of ZaphodB's attempt. Thank you.
      My Computer


  10. Posts : 199
    Windows 7 Home Premium SP1 64-bit (now looking at Linux Mint!)
    Thread Starter
       #20

    UPDATE:

    CheckSUR.log follows

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2019-08-19 19:05

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 7582
    No errors detected

    That's all i got - is that normal?

    Attached is the CBS log - significantly larger

    Zaph
    Several Windows Update Fails - KB4493132 and KB4512506 with 80092004 Attached Files
      My Computer


 
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