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Several Windows Update Fails - KB4493132 and KB4512506 with 80092004
Hi Folks,
Windows 7 HP SP1 x64
Several problems with Windows Update. Mainly being stuck on Downloading 0%.
I have tried several solutions:
I have tried stopping all services bar Microsoft services and re-tried.
No joy
I have stopped Windows Firewall (actually it wasn't even turned on)
No joy
I have stopped the update service and deleted the update folder (C:\Windows\SoftwareDistribution)
and re-started the service
No joy
I then ran an elevated Cmd prompt to rename the Software Distribution folder to .bak (succesful) and tried to rename catroot2 to catroot2.bak - but I got the "Access Denied" error.
I have tried the Windows Update Troubleshooter
https://aka.ms/diag_wu
But it couldn't resolve all errors.
It says "Service Registration is missing or corrupt" - Not Fixed
"Windows Update error 0x80070057(2019-08-19-T-11_00_02A) - Not Fixed
"Problems installing recent updates" - Fixed (there are 3 of these entries!)
I spoke to a Microsoft 'Chat Agent' and he suggested to run these from an elevated command prompt.
net stop bits
net stop cryptsvc
net stop wuauserv
net stop msiserver
ren C:\Windows\SoftwareDistribution softwaredistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start bits
net start cryptsvc
net start wuauserv
net start msiserver
SC config wuauserv start= auto
SC config bits start= auto
SC config cryptsvc start= auto
SC config trustedInstaller start= auto
He was confident these would fix the issue with Windows Update.
I have restarted the pc and run Windows Update again.
I have managed to download and install KB4507240 and KB4474419 but KB4493132 and KB4512506 have both failed with error code 80092004.
Tried KB4493132 again - just failed a second time with the same error - 80092004
Will try the M$ solution again but I gather that others are getting the 80092004 error with KB4493132.
Anyone been able to resolve these?
I still have KB4503548, KB890830 and KB 4512514 to try.
Zaph