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Windows 7: 80073712

26 Nov 2009   #1
leetgamer

Windows 7 home premium x64 build 7600
 
 
80073712

Hi,

I get the error 80073712 - Windows Update encountered an unknown error when trying to install the 11/24/2009 update for Windows 7 x64-based systems. Windows update hasn't given me this error before when installing previous updates. What to do ? :/


My System SpecsSystem Spec
.
26 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by leetgamer View Post
Hi,

I get the error 80073712 - Windows Update encountered an unknown error when trying to install the 11/24/2009 update for Windows 7 x64-based systems. Windows update hasn't given me this error before when installing previous updates. What to do ? :/
Hi and welcome
This error can occur when the windows update files are corrupt. download it and try again.

Kenn J++
My System SpecsSystem Spec
26 Nov 2009   #3
leetgamer

Windows 7 home premium x64 build 7600
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by leetgamer View Post
Hi,

I get the error 80073712 - Windows Update encountered an unknown error when trying to install the 11/24/2009 update for Windows 7 x64-based systems. Windows update hasn't given me this error before when installing previous updates. What to do ? :/
Hi and welcome
This error can occur when the windows update files are corrupt. download it and try again.

Kenn J++
Hi, tried several times. Still the same issue.
My System SpecsSystem Spec
.

26 Nov 2009   #4
Ztruker

Windows 10 Pro X64
 
 

There is some good information here: 80073712 in Windows Update, especially the post from Anthony (4th from top).
My System SpecsSystem Spec
26 Nov 2009   #5
leetgamer

Windows 7 home premium x64 build 7600
 
 

Quote   Quote: Originally Posted by Ztruker View Post
There is some good information here: 80073712 in Windows Update, especially the post from Anthony (4th from top).
I know that fix. It's Vista-only.
My System SpecsSystem Spec
26 Nov 2009   #6
leetgamer

Windows 7 home premium x64 build 7600
 
 

What's annoying about it is that it always needs to install when shutting down. It fails, and so windows gives me a BSOD so I have to shut down by pressing and holding the power button, which is not good.

Oh, and I can't system restore because all the restore points are at 'Windows Update' when I try to install this minor update and fail.

So please, can anyone help? Forcing power off all the time is really dangerous.
My System SpecsSystem Spec
27 Nov 2009   #7
leetgamer

Windows 7 home premium x64 build 7600
 
 

So noone using W7 (not Vista) has had this problem before?
My System SpecsSystem Spec
27 Nov 2009   #8
torrentg

7600.20510 x86
 
 

The Vista fix will probably work for 7. Have you already tried it?

It's not a bad thing to use the power button to power down a machine, from a technical standpoint. No harm.
My System SpecsSystem Spec
27 Nov 2009   #9
leetgamer

Windows 7 home premium x64 build 7600
 
 

Quote   Quote: Originally Posted by torrentg View Post
The Vista fix will probably work for 7. Have you already tried it?

It's not a bad thing to use the power button to power down a machine, from a technical standpoint. No harm.
There is no pending.xml under C:/winsxs, and holding down the power button to instantly shut down without saving files and such causes no harm?
My System SpecsSystem Spec
27 Nov 2009   #10
torrentg

7600.20510 x86
 
 

Right. No harm done. That's what the power button is for.
My System SpecsSystem Spec
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