Servicing Stack 2019-09 kb4516655 & some updates fail clean install.

Cittizin7 · 10 Oct 2019

Thread Title:
Servicing Stack Update 2019-09 kb4516655 & multiple updates fail after clean install.
(Servicing Stack 2019-09 kb4516655 & some updates fail clean install.)

2019-09 Servicing Stack Update for Windows 7 for x64-based Systems (KB4516655)
-- Error details: Code 80092004

2019-09 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4516065)
-- Error details: Code 80092004

2019-07 Update for Windows 7 for x64-based Systems (KB4493132)
-- Error details: Code 80092004

2019-03 Security Update for Windows 7 for x64-based Systems (KB4474419)
-- Error details: Code 80242016

NOTE: Set WU applet to manual installs or whatever the option is actually called vs auto.

Diagnostic results per sevenforums posting instructions:
1. ran latest SURT with no errors.
2. second ran sfc /verifyonly while in windows 7 - Did not find any integrity violations.
3. Windows update error codes. (see listed update fails above)
4 . CBS folder: 45.2MB exceeds the 4MB zip upload size limit.

Potentially helpful information about my clean install process:
1. Installed windows 7 Home Premium 64 bit and SP1 from original DVD.

2. Installed 2015 Servicing Update kb3020369 by standalone.

3. Installed July 21st 2016 rollup kb3172605 INSTEAD of the SP1 Convenience rollup kb3125574.
*** I recalled reading about this fix on sevenforums some time ago and decided to hopefully avoid the "update stuck at checking for updates" problem. And as I reviewed ms support articles on the matter, I noticed it "supersedes" the Convenince rollup, but now I'm not sure.

--- The fix installed about 160 or so updates over the course of 3 hours.

4. I noticed that some of those updates failed and attempted to install them from within windows update applet again all at once, but more fails. So, finally, I managed to install SOME of them successfully when I selected (installed) them one at a time.

5. Yet still the updates listed at top failed including as standalones - Whew!

6. Some October updates showed up in Windows Update applet, but I haven't attempted to install them yet. Hoping to resolve this first.

NOTE: At some point I believe I discovered WU downloaded some updates that are "not applicable" to my system. I read this happens.

NOTE: the 09-2019 Security Monthly Quality Rollup is sometimes absent and sometimes present in WU applet - weird!

END END END

Paul Black · 11 Oct 2019

Hi Cittizin7,

Welcome to SevenForums!

[1] As far as the SSU's [Servicing Stack Update s] are concerned, the latest WU requires KB4490628 [SSU], KB4474419 [SHA-2], and then KB4516655 [SSU].

[2] Please run Collate_Data_For_WU_Problems.bat, Option [2], from here => Collate Data For WU Problems and then upload the compressed WU_Problem desktop folder using the tutorial at the bottom of the above link [Upload to SevenForums . . .] and someone will look at it for you.

There is further information in Post #1.

INFORMATION: I have written quite a few batch scripts in order to streamline processes, avoid possible typing errors, and save time hunting around for specific Windows and tabs etc. It is just quicker and easier for users to run the batch script[s] and then upload the results for us to look at.

I hope this helps!

Cittizin7 · 11 Oct 2019

SHA-2:

When I ran this it said, "already installed."

already_installed_Windows SHA-2 Update__windows6.1-kb4474419-v3-x64_b5614c6cea5cb4e198717789633dca16308ef79c.msu

When I ran the following, it said "not applicable"

not_applicable_to_my_PC_01_2019-03_windows6.1-kb4474419-x64_6acf139f1eb84f60fcdeef3d4f81285e1edb45f9.msu

SSU KB4490628 (Servicing stack update for Windows 7 SP1 and Windows Server 2008 R2 SP1: March 12, 2019):

I don't seem to have this or can't find it in WU history. I downloaded the standalone but am going to wait till you look at the results of Collate_Data_For_WU_Problems.bat (below) file because I don't want to make more of a mess than it appears I already have!

Removed

Thanks!

Snick · 11 Oct 2019

Hi Cittizin7,
please run this tool SevenForums System Info

CheckSUR.log is good
CBS.log not so good.
Several issues!
Get back with you.
Bill

Paul Black

Cittizin7 · 11 Oct 2019

Ran SevenForums System Info tool. Let me know what info you need me to post.

Thanks!

Snick · 11 Oct 2019

WindowsUpdate.log please
location C:\Windows

Snick · 11 Oct 2019

Your system specs as the tool is designed to do.

Paul Black · 11 Oct 2019

Hi Snick,

Snick said:

WindowsUpdate.log please
location C:\Windows

He posted the WindowsUpdate.log [in WU_Problem.zip] in Post #3.

Cittizin7 · 11 Oct 2019

Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
ASUSTeK Computer INC. P8H67-M LE
BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
4.00 GB 3.91 GB
(1) Hitachi HDS721010CLA332 ATA Device (2) Hitachi HDS721010CLA332 ATA Device (3) Multi Flash Reader USB Device

(1) Realtek High Definition Audio (2) Intel(R) Display Audio

Intel(R) HD Graphics Family
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Paul Black · 11 Oct 2019

Hi Cittizin7,

Cittizin7 said:

Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
ASUSTeK Computer INC. P8H67-M LE
BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
4.00 GB 3.91 GB
(1) Hitachi HDS721010CLA332 ATA Device (2) Hitachi HDS721010CLA332 ATA Device (3) Multi Flash Reader USB Device

(1) Realtek High Definition Audio (2) Intel(R) Display Audio

Intel(R) HD Graphics Family
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

You need to have that information in your System Specifications, not in your post. Otherwise that would mean that you would have to include them in every post you make!

Update System Specifications

Please update your system specifications in your UserCP => Edit System Spec setup. It will help us to help you!

This SevenForums tutorial [Published by Brink and written by CyberZeus] uses an automated tool which makes this task very easy and quick to do. Click here => System Info - See Your System Specs.

Thanks.