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Windows 7: Updates KB4519976 and KB915597 constantly failing

4 Weeks Ago   #1
3OaksJules

Windows 7 Home Premium 64bit
 
 
Updates KB4519976 and KB915597 constantly failing

Hello out there,
Please can someone help me out of this update "stalemate". It's getting to the stage where the laptop won't shut down after each attempt.
When I look back at my update history i can see many more important updates that had failed - too many to list here. Any idea how this can be resolved?

Thanks for listening

Jules


My System SpecsSystem Spec
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4 Weeks Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi 3OaksJules,

Welcome to SevenForums!

Quote   Quote: Originally Posted by 3OaksJules View Post
Please can someone help me out of this update "stalemate". It's getting to the stage where the laptop won't shut down after each attempt.
When I look back at my update history i can see many more important updates that had failed - too many to list here. Any idea how this can be resolved?
I don't know if this will help initially . . .

I have put this together which has worked for a few members. The latest WU’s require that the following are installed FIRST . . .

KB4490628 [SSU]
KB4474419 [SHA-2]
KB4516655 [NEW SSU]

If any of the above WU’s are NOT installed, then download the .msu files below in the same order to the desktop and install them =>

KB4490628 => KB4490628 [SSU] - Servicing stack update for Windows 7 SP1 - [12-Mar-2019].
KB4474419 => KB4474419 [SHA-2] - Code signing support update for Windows 7 SP1 - [10-Sep-2019].
KB4516655 => KB4516655 [NEW SSU] - Servicing stack update for Windows 7 SP1 - [10-Sep-2019].

Reboot and Run WU's again!

I hope this helps!
My System SpecsSystem Spec
4 Weeks Ago   #3
3OaksJules

Windows 7 Home Premium 64bit
 
 

Thanks Paul.
I have checked and all three have been installed already.
Any other possible solutions?
Jules
My System SpecsSystem Spec
.

4 Weeks Ago   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Yes, always
please run
sfc /scannow
AutoSURT64
from my OneDrive.
when they complete, please open the CBS folder, delete the .cab files, zip/compress the CBS folder and upload to SevenForums

Bill
My System SpecsSystem Spec
4 Weeks Ago   #5
3OaksJules

Windows 7 Home Premium 64bit
 
 
F

Thanks Snick.

I think i followed your instructions ok as the CBS zip file is attached. I am not sure the sfc/scannow came back with any result text (I checked occasionally to see progress and it finished but didn't result in any report at the end).

If you need me to re-do it let me know.

Much appreciated,
Jules


Attached Files
File Type: zip CBS.zip (40.2 KB, 5 views)
My System SpecsSystem Spec
3 Weeks Ago   #6
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Summary:
Seconds executed: 10527
Found 353 errors
Fixed 120 errors
CSI Missing Winning Component Key Total count: 353
Fixed: CSI Missing Winning Component Key. Total count: 120

Too many remaining errors, peruse please, easy, I just did my desktop last evening
Repair Install/In Place Upgrade
My System SpecsSystem Spec
3 Weeks Ago   #7
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi 3OaksJules,

Quote   Quote: Originally Posted by Snick View Post
Too many remaining errors . . . please . . . Repair Install/In Place Upgrade.
I agree with Snick!

What you could try first is installing this => KB4523206 Servicing stack update for Windows 7 - Nov. 12, and then running WU [Windows Update] again.

If you are NOT comfortable with performing a Repair Install then please let us know and we will walk you through it. I have instructions of tasks that need to be performed PRIOR to the repair install, the repair install itself, and post repair install.

Repair Install - Overview

A repair install differs from a clean install in the fact that it ONLY replaces the corrupted OS with a new fresh copy. This means that ALL your User Accounts, Folders, Files, Documents, Pictures, Music, Videos, Data Files, Icons, and any installed programs are left intact. It does however, DELETE ALL the WU's [Window updates] installed, and could possibly affect, sounds, services, visual effect settings and device drivers by re-setting them to default [unusual though]. You CANNOT do a repair install at boot, in Safe Mode, using a system repair disk, or using an integrated Windows update disk. Basically, this process can ONLY be performed from within the LIVE OS.

I hope this helps!
My System SpecsSystem Spec
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3 Weeks Ago   #8
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

My System SpecsSystem Spec
3 Weeks Ago   #9
3OaksJules

Windows 7 Home Premium 64bit
 
 

Thanks Snick and Paul. I tried the update you recommended first and that update KB4523206 seemed fine but others failed when i ran WU - i have attached a snippet of the update history (screenshot).

If the next step is the "Repair Install" i would be very interested in a walk through as sounds quite scary since i guess it's like a total stripping back process? Step by step guide would be really helpful if you can?

Much appreciated
Julia


Attached Files
File Type: docx Doc1.docx (663.4 KB, 1 views)
My System SpecsSystem Spec
3 Weeks Ago   #10
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi 3OaksJules,

Quote   Quote: Originally Posted by 3OaksJules View Post
If the next step is the "Repair Install" i would be very interested in a walk through as sounds quite scary since i guess it's like a total stripping back process? Step by step guide would be really helpful if you can?
[1] Have you got an installation DVD/USB/ISO?
[2] Does your CD/DVD drive work?
[3] Do your USB Ports work?
My System SpecsSystem Spec
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 Updates KB4519976 and KB915597 constantly failing




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