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Windows 7: Update KB4519976

2 Weeks Ago   #1
Morrisman

win 7 pro 32 bit
 
 
Update KB4519976

Hi this update will not install. Keeps failing with automatic updates. I have tried manually downloading and installing but it still does not install - I keep getting error messages that do not help "this update did not install". I have the pre-requisite updates KB4490628, KB4474419 and KB4516655 already installed.
Any advice or help how to fix gratefully received. The device is a Compaq CQ500 netbook running Win 7 Pro, 1.6GHz Atom processor, 2GB RAM and 160GB hard-drive


My System SpecsSystem Spec
.
2 Weeks Ago   #2
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Hi
Please run enhanced version of M$ System Update Readiness Tool SURT
AutoSURT64
from my OneDrive
CBS folder appears on your desktop, open, delete .cab files, zip/compress cbs folder, upload please
We'll have a look see.
Bill
Questions are good!
My System SpecsSystem Spec
2 Weeks Ago   #3
Morrisman

win 7 pro 32 bit
 
 
Update KB4519976

Hi Snick


Thanks for reply


Not sure I did this right but here are the results


Attached Files
File Type: zip CBS.zip (182 Bytes, 3 views)
My System SpecsSystem Spec
.

2 Weeks Ago   #4
Morrisman

win 7 pro 32 bit
 
 
Results

Hi Snick
Apologies - I found I had to run the AutoSURT as admin
The revised results are here - please ignore my previous post

Regards


Attached Files
File Type: zip CBS.zip (3.14 MB, 2 views)
My System SpecsSystem Spec
2 Weeks Ago   #5
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

No problem, lets see if a mess.
Your computer non-specs don't help US Morrisman!
Mess!
No CheckSUR.log in the CBS folders
Run AutoSURT64 again please
CBS folder should appear on your desktop
if there are any zipped/compressed .cab files delete those, if not zip/compress the CBS folder and upload
There is a limit of 4MB on zipped/compressed uploads, the .cab are compressed CBS.logs which are too large to include.
Bill
My System SpecsSystem Spec
2 Weeks Ago   #6
Morrisman

win 7 pro 32 bit
 
 

Hi Bill
I ran AutoSURT64 as you suggested again. The attached image shows what is in the folder. I cannot see a file called CheckSUR.log in the CBS folder. I deleted the CBSPersist files as they are .cab as far as I can tell, zipped the CBS folder and uploaded it here.
The computer is a Compaq CQ500 running Windows 7 Professional 32 bit, it has 2MB RAM and a 160GB hard-drive and uses an Intel Atom processor running at 1.6 GHz. Is there any other spec you need? I have uploaded the basic computer spec

Is that what you need?

Nick

Update KB4519976-cbs-capture-7-nov-2019-20.31-hours.png

CBS.zip

Update KB4519976-computer-specs.png


My System SpecsSystem Spec
2 Weeks Ago   #7
Morrisman

win 7 pro 32 bit
 
 

Hi Bill/Snick
As my machine is 32 bit I found a SURT32.exe file. I ran this and it has a CheckSUR file in it (text file) which I have attached. There is also a CheckSUR.persist file which I also attach. Unfortunately when I zipped up the folder with CBS file it came in at over 6MB zipped so cannot upload that. Is the files I've attached here the correct ones you need?
It looks like I am missing some packages for some reason

Nick


Attached Files
File Type: log CheckSUR.log (1.4 KB, 5 views)
File Type: log CheckSUR.persist.log (1.5 KB, 1 views)
My System SpecsSystem Spec
.
1 Week Ago   #8
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Why do you have two threads on same issue?
I posted the CheckSUR.zip on Morrisman thread
My System SpecsSystem Spec
Reply

 Update KB4519976




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