Help with packages for Win 7 Pro 32 bit

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  1. Posts : 10
    win 7 pro 32 bit
       #1

    Help with packages for Win 7 Pro 32 bit


    Hi

    Trying to install some updates to my old Compaq CQ500 netbook Windows 7 Professional 32 bit (Atom processor 1.6 Ghz, 2GB Ram , 160 GB hard-drive) and found errors with what appear to be missing packages

    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum

    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum

    Does anyone know

    i) where I can get these from?
    ii) What do I do with them once I have them? (obviously that leaves me open to some interesting suggestions)

    Any help gratefully received

    Thanks
      My Computer


  2. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #2

    Yes I do!
    You extract the cat/mum pairs from the KB the Windows Update it came from.
    I have 900,000 Windows files.
    Here you go, from my OneDrive CheckSUR.zip
    extract to desktop
    run batch script
    run SURT
    installed
    Post CheckSUR.log please
    Bill
    Last edited by Snick; 09 Nov 2019 at 15:51. Reason: add hyperlink
      My Computer


  3. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #3
      My Computer


  4. Posts : 10
    win 7 pro 32 bit
    Thread Starter
       #4

    Hi Bill/Snick
    Sorry for not coming back sooner - I have been tearing my hair out with this one.
    I followed your instructions (I think) and managed to get the missing packages installed. Ran SURT again and it seems to show no errors. However the latest monthly update will not install and keeps failing.
    My machine is a Compaq CQ10-500 Netbook 2MB RAM, 160GB Hard-drive running Win 7 Pro 32-bit and Atom 1.6GHz processor
    I attach the CheckSUR log I ran this evening and the update fail screen shots
    Any advice gratefully received
    Attached Thumbnails Attached Thumbnails Help with packages for Win 7 Pro 32 bit-update-fail.jpg   Help with packages for Win 7 Pro 32 bit-update-failing.jpg  
    Help with packages for Win 7 Pro 32 bit Attached Files
      My Computer


  5. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #5

    NET Framework 4.5.2 errors
    Try M$ new
    Net Framework Repair Tool.exe
    Bill
      My Computer


  6. Posts : 1,384
    Win 7 Ult 64-bit
       #6

    OT/
    Just a little OT. I have about 207,000 Win files. You said you have 900,000. Do you mean you have a repository of all versions of Windows? And if I'm missing a file or have a corrupted one, can I ask you for a copy?
    /OT
    Last edited by RoWin7; 22 Nov 2019 at 12:20.
      My Computer


  7. Posts : 10
    win 7 pro 32 bit
    Thread Starter
       #7

    Hi Bill


    Thanks for that - I ran the tool. It could not fix the problem after several attempts and has sent logs to Microsoft for further analysis (the tool said).


    Nick
      My Computer


  8. Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #8

    Unfortunately, you will not get any useful help from M$
    Lets see some logs again, if you please
    C:\Windows\WindowsUpdate.log
    C:\Windows\Logs\CBS\CBS.log
    May B Torchwood and I can finger it out, (typo intentional)
    or instructions from my OneDrive, you can Repair Install/In Place Upgrade. I do them all the time. 2 in the last 2 days. With Updates usually a couple hours.
    Bill
      My Computer


  9. Posts : 10
    win 7 pro 32 bit
    Thread Starter
       #9

    Hi Bill


    I suspect you are right regards MS


    Logs you requested are attached


    Regards


    Nick
    Help with packages for Win 7 Pro 32 bit Attached Files
      My Computer


  10. Posts : 10
    win 7 pro 32 bit
    Thread Starter
       #10

    Hi Bill


    Regarding the repair/re-install of Win 7 I have considered doing that but was leaving that to a last resort as re-installing everything is a big pfaff but if it comes down to that then that is waht I will do


    Nick
      My Computer


 
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