Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Missing packages for KB3008923 & KB3035583

4 Weeks Ago   #1
JBernard

Win 7 Pro SP1
 
 
Missing packages for KB3008923 & KB3035583

Hello,

CheckSUR reports the following packages are missing:

Unavailable repair files:
servicing\packages\Package_1_for_KB3008923~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.29.mum
servicing\packages\Package_2_for_KB3008923~31bf3856ad364e35~amd64~~9.4.1.0.mum


I am not able to locate these versions of these updates. Does anyone have copies of these?

Thanks in advance.


My System SpecsSystem Spec
.
4 Weeks Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi JBernard,

Welcome to SevenForums!

Quote   Quote: Originally Posted by JBernard View Post
CheckSUR reports the following packages are missing:

Unavailable repair files:
servicing\packages\Package_1_for_KB3008923~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.29.mum
servicing\packages\Package_2_for_KB3008923~31bf3856ad364e35~amd64~~9.4.1.0.mum

I am not able to locate these versions of these updates. Does anyone have copies of these?
Snick will be able to sort this out for you!
My System SpecsSystem Spec
4 Weeks Ago   #3
JBernard

Win 7 Pro SP1
 
 

Thanks Paul. Snick sent me a message earlier and he said he's going to try to find the missing files.
My System SpecsSystem Spec
.

4 Weeks Ago   #4
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Quote   Quote: Originally Posted by JBernard View Post
Thanks Paul. Snick sent me a message earlier and he said he's going to try to find the missing files.
My System SpecsSystem Spec
4 Weeks Ago   #5
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Been looking,
one KB is Win10 update notification, don't believe you want that
other KB is older version OS Internet Explorer
Downloaded KBs, extracted contents
no matches, no matches in my 950k + system files.
I'd suggest trying to uninstall the offending KBs with wusa
Here's a batch script to do it for you.
Uninstall KBs.bat
My System SpecsSystem Spec
4 Weeks Ago   #6
JBernard

Win 7 Pro SP1
 
 

Snick, thanks so much for the response and for creating the batch file. I really appreciate the help.

A little background -
I am attempting to upgrade my 64 bit Win7 Pro Sp1 laptop to Win10 using the MediaCreationTool1903.exe and the "upgrade this PC now" option. (Rather than the "Create installation media" option). When I ran the upgrade it failed and rolled the system back to Win7. From one of the forums I learned about SUR tool KB947821 and that's what I have been running to check the system readiness to upgrade. I originally had several missing packages but was able to find all but these three.

I ran the batch file you provided and it completed with no errors and restarted the system.
I ran SUR tool again and got the same three errors.
I checked the list of installed updates (control panel/programs and features/installed updates) and saw both updates were still installed. I un-installed from the control panel them and they seemed to uninstall cleanly.
I shut down & restarted the laptop, and ran the SUR tool again. Same three errors.
I checked the list of installed updates and they are no longer there.
I searched the registry for those KB#'s and, it appears to me, the only references are to those three missing packages. I've attached the registry searches in case they're relevant.
Finally, just to be sure, I attempted the upgrade to Windows 10 again. Failed again with the following message (same as before).

We couldn't install windows 10
We've set your PC back to the way it was right before you started installing Windows 10.
0x8007001F - 0x20006
The installation failed in the SAFE_OS phase with an error during REPLICATE_OC operation.

There is one pending, important update that will not install. It is KB3126587. I have hidden it. Other updates that have come in since all this started installed cleanly.

Do you have any additional suggestions? Am I going about this the right way?

Thanks again,

John


Attached Files
File Type: txt SearchReg KB3008923 11152019.txt (38.6 KB, 0 views)
File Type: txt SearchReg KB3035583 11152019.txt (1.7 KB, 0 views)
My System SpecsSystem Spec
4 Weeks Ago   #7
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

Quote   Quote: Originally Posted by Snick View Post
Been looking,
one KB is Win10 update notification, don't believe you want that
other KB is older version OS Internet Explorer
Downloaded KBs, extracted contents
no matches, no matches in my 950k + system files.
I'd suggest trying to uninstall the offending KBs with wusa
Here's a batch script to do it for you.
Uninstall KBs.bat
the KB3184143 update when installed was supposed to remove the KB3035583 update and other GWX related stuff and KB3184143 used to be issued thru Windows Update as an Optional update back in late 2016. download & install the KB3184143 update from the MS Update Catalog site if it is not currently installed.
My System SpecsSystem Spec
.
4 Weeks Ago   #8
JBernard

Win 7 Pro SP1
 
 

Thanks erpster. But KB3184143 is already installed on the machine.
My System SpecsSystem Spec
3 Weeks Ago   #9
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Post on Sysnative Forums
Missing packages for old versions of KB3008923 & KB3035583 ...
softwaremaniac has fix
Bill
My System SpecsSystem Spec
Reply

 Missing packages for KB3008923 & KB3035583




Thread Tools




Similar help and support threads
Thread Forum
Help with packages for Win 7 Pro 32 bit
Hi Trying to install some updates to my old Compaq CQ500 netbook Windows 7 Professional 32 bit (Atom processor 1.6 Ghz, 2GB Ram , 160 GB hard-drive) and found errors with what appear to be missing packages ...
Windows Updates & Activation
Rollup-packages=cumulative vs. security packages=every is required?
As far as I found out the rollup packages are cumulative. So if I want to apply all patches from November 2016 until now only the last rollup package is needed. Regarding the security packages its the opposite: Every single security package from Novemeber 2016 until now is needed if I...
Windows Updates & Activation
SURT reports missing packages for KB3035583 but I don't have files
Hi all. I'm working on cleaning up my system. SURT is reporting missing packages for KB3035583 (the Windows 10 nag update). I had this installed once long ago but then uninstalled it. Now I looked on Microsoft but couldn't find replacement packages so I could clean up Windows Update (and then...
Windows Updates & Activation
missing KB3035583
Any one know where I can find KB3035583 for 86 bit windows 7 ultimate 7
Windows Updates & Activation
KB3008923: Constant Crashing of IE9
Has anyone else figured out a workaround to this issue or is uninstalling this the only option? I have had 50 machines over the last day having this problem. Any easy way to uninstall every update? I'm not running WSUS just yet. So manually uninstalling is in my future :/
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:45.
Twitter Facebook