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OEM License reports as no longer genuine after disk resize!
I have a genuine OEM license on my acer laptop which contains one 500Gb drive with two partitions. After I resized the OS partition I believe it damaged the license as it then reported it was no longer genuine. Although I recreated the OS partition using the same size as before (297.99Gb), the license is still broken. I read that KB4487345 might fix issues, but no change after installing this.
Can someone review my MGADiag output please and let me know if it identifies the problem?
Many thanks
DD
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-WWYF9-R9DCR-QB9CK Windows Product Key Hash: 9qUnykN7Dhap+p4EDDmqAMCqFfM= Windows Product ID: 00371-OEM-8992671-00007 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {23EB929D-60C2-40C6-9D59-3EC5ADB21CDD}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr_escrow.190320-1700 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{23EB929D-60C2-40C6-9D59-3EC5ADB21CDD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QB9CK</PKey><PID>00371-OEM-8992671-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-3401074566-3849392362-1122332333</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>TravelMate P253</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>V2.21</Version><SMBIOSVersion major="2" minor="7"/><Date>20131216000000.000000+000</Date></BIOS><HWID>68913807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00178-926-700007-02-2057-7601.0000-1302019 Installation ID: 007770318663554031876514061754729801256420201404185205 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: QB9CK License Status: Notification Notification Reason: 0xC004F032. Remaining Windows rearm count: 2 Trusted time: 11/19/2019 7:16:11 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 11:19:2019 18:40 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: OgAAAAEAAgABAAIAAwABAAAABAABAAEAln1iRhRmvokcL2JBIg2YJ/yixJaKqaYYrFOo2ealrE2WYw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ACRSYS ACRPRDCT FACP ACRSYS ACRPRDCT DBGP ACRSYS ACRPRDCT HPET ACRSYS ACRPRDCT BOOT ACRSYS ACRPRDCT MCFG ACRSYS ACRPRDCT UEFI ACRSYS ACRPRDCT ASF! ACRSYS ACRPRDCT SLIC ACRSYS ACRPRDCT SSDT ACRSYS ACRPRDCT ASPT ACRSYS ACRPRDCT FPDT ACRSYS ACRPRDCT MSDM ACRSYS ACRPRDCT SSDT ACRSYS ACRPRDCT SSDT ACRSYS ACRPRDCT
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