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Windows 7: OEM License reports as no longer genuine after disk resize!

3 Weeks Ago   #1
DoubleD

Windows 7 Professional (64bit)
 
 
OEM License reports as no longer genuine after disk resize!

I have a genuine OEM license on my acer laptop which contains one 500Gb drive with two partitions. After I resized the OS partition I believe it damaged the license as it then reported it was no longer genuine. Although I recreated the OS partition using the same size as before (297.99Gb), the license is still broken. I read that KB4487345 might fix issues, but no change after installing this.
Can someone review my MGADiag output please and let me know if it identifies the problem?
Many thanks
DD


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WWYF9-R9DCR-QB9CK
Windows Product Key Hash: 9qUnykN7Dhap+p4EDDmqAMCqFfM=
Windows Product ID: 00371-OEM-8992671-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {23EB929D-60C2-40C6-9D59-3EC5ADB21CDD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr_escrow.190320-1700
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{23EB929D-60C2-40C6-9D59-3EC5ADB21CDD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QB9CK</PKey><PID>00371-OEM-8992671-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-3401074566-3849392362-1122332333</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>TravelMate P253</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>V2.21</Version><SMBIOSVersion major="2" minor="7"/><Date>20131216000000.000000+000</Date></BIOS><HWID>68913807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700007-02-2057-7601.0000-1302019
Installation ID: 007770318663554031876514061754729801256420201404185205
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QB9CK
License Status: Notification
Notification Reason: 0xC004F032.
Remaining Windows rearm count: 2
Trusted time: 11/19/2019 7:16:11 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:19:2019 18:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEAAgABAAIAAwABAAAABAABAAEAln1iRhRmvokcL2JBIg2YJ/yixJaKqaYYrFOo2ealrE2WYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ACRSYS        ACRPRDCT
  FACP            ACRSYS        ACRPRDCT
  DBGP            ACRSYS        ACRPRDCT
  HPET            ACRSYS        ACRPRDCT
  BOOT            ACRSYS        ACRPRDCT
  MCFG            ACRSYS        ACRPRDCT
  UEFI            ACRSYS        ACRPRDCT
  ASF!            ACRSYS        ACRPRDCT
  SLIC            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  ASPT            ACRSYS        ACRPRDCT
  FPDT            ACRSYS        ACRPRDCT
  MSDM            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT



My System SpecsSystem Spec
.
3 Weeks Ago   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi DoubleD,

This is odd, its showing a product key/id for a Fujitsu computer, not your Travel Mate.
That KB will not affect the files where its pulling the auto-activation key from.

The easy fix, use the COA sticker key, could be in the battery compartment.

Roy
My System SpecsSystem Spec
3 Weeks Ago   #3
DoubleD

Windows 7 Professional (64bit)
 
 

Thanks for your help and quick response. I inherited the laptop which funny enough has the disk named 'Fujitsu'. I couldnt find a COA sticker on the case or in the battery or HD compartment. I also dont have a recovery disk for it, but I have the key written down that matches my report and this key was still in place when the license reported it was genuine, so Im stumped.
My System SpecsSystem Spec
.

3 Weeks Ago   #4
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

You may have to use a Win7 ISO to install from instead of whatever you have on the disk.
Do you know what is supposed to be on the disk?
Fujitsu Ltd is a Japanese multinational information technology equipment and services company headquartered in Tokyo, Japan
My System SpecsSystem Spec
3 Weeks Ago   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Doubled,

Highly unlikely that disk came with the comp, it would have had a W8 recovery partition.

Not entirely sure what's happened with your Bios latest version installed but with the previous versions date
likely that something got screwed during the fujitsu fix.

Anyway lets get on to better news.
Your machine has the correct W7 SLIC table and windows marker and the W8 EUFI.
Comps sold during this period, which came with W8 Pro, believe its the case here, silly - little blue sticker,
had the option to downgrade to W7

Everything i can find about that model confirms the above

please download this tool
Before You Download or Visit External Websites... • Raymond.CC

not used it myself but they are highly reputable
You will need to select the Acer and Professional options

once completed REBOOT and rerun the Mgadiag
it should now be reporting these keys
YKHFT-KW986-GK4PY-FDWYH-7TP9F
00371-OEM-8992671-00004


Scrap the fujitsu disk, and then create an image most here use Macrium -free

Roy
My System SpecsSystem Spec
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 OEM License reports as no longer genuine after disk resize!




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