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Windows 7: Win7 won't boot after failed update

15 Dec 2019   #1
JimLS

Windows home 64 bit
 
 
Win7 won't boot after failed update

System is dual boot Win7 64 bit and Ubuntu. Ubuntu still runs ok. Win7 update recently didn't complete and now doesn't boot. Tried windows repair disk and it found no failed boot. Tried repair with windows install disk and got a message it was incompatible even though it was the disk used to originally install win7.


I have all the files backed up so could just reinstall or install win10 as I have the install media for it. But if a repair isn't too complicated I though I would do that. Not sure what to do for repair at this point...


My System SpecsSystem Spec
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15 Dec 2019   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hi, JimLS
Welcome to Seven Forums.
Use System Restore. System Restore is a Recovery Option on the Repair Disk. Use System Restore to Restore the System to a point in time just before the Update was initialised.

System Restore (>>OPTION TWO<<) Seven Forums
My System SpecsSystem Spec
15 Dec 2019   #3
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Either system restore ( if you have recent one ) or Try rolling back the update.

From bootable media >command prompt:

Find the letter of the windows partition ( it might not be C from booted media). D is used in this example - replace it with letter of the windows partition

MD D:\Scratch

(then press enter)
DISM /Image:D:\ /ScratchDir:D:\Scratch /Cleanup-Image /RevertPendingActions
(then press enter)

Or you can borrow my boot media - which conatains explorer and lots of tools ( dism++, which is included, is useful for unistalling updates )

17514x64v15.iso

The .iso is best extracted to create bootable usb stick using e.g. Usb7ice.zip


My System SpecsSystem Spec
.

15 Dec 2019   #4
JimLS

Windows home 64 bit
 
 

I should have included that I tried system restore using the windows repair disk. It had several restore points including the latest that failed. When I tried to do the restore for them (tried them all) is gave this error almost immediately:


The instruction at 0xfb5d584d referenced memory at 0x00000008. The memory could not be read. Click on ok to terminate the program

I did get one restore of a removal of program to start but in finishing up it said it failed and didn't make any changes. Command prompt seems to be the only thing that works but I am unsure what to do there.
My System SpecsSystem Spec
16 Dec 2019   #5
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by SIW2 View Post

From bootable media >command prompt:

Find the letter of the windows partition ( it might not be C from booted media). D is used in this example - replace it with letter of the windows partition

MD D:\Scratch

(then press enter)
DISM /Image:\ /ScratchDir:\Scratch /Cleanup-Image /RevertPendingActions
(then press enter)
I did not think /RevertPendingActions had any affect on Windows 7?
My System SpecsSystem Spec
16 Dec 2019   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

@iko22

You thought wrong. When have you ever seen me post something that wasn't correct?
My System SpecsSystem Spec
16 Dec 2019   #7
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Alas!! The error rebounded back on me! But you do have to be careful, when quoting DISM capabilities on W7, as Bing always finds W8 and W10 threads, even when you add "W7" in search box. And DISM has more features on W8 and W10.
My System SpecsSystem Spec
.
14 Jan 2020   #8
fabri22

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Either system restore ( if you have recent one ) or Try rolling back the update.

From bootable media >command prompt:

Find the letter of the windows partition ( it might not be C from booted media). D is used in this example - replace it with letter of the windows partition

MD D:\Scratch

(then press enter)
DISM /Image:\ /ScratchDir:\Scratch /Cleanup-Image /RevertPendingActions
(then press enter)

Or you can borrow my boot media - which conatains explorer and lots of tools ( dism++, which is included, is useful for unistalling updates )

17514x64v15.iso

The .iso is best extracted to create bootable usb stick using e.g. Attachment 410412

THANKS THANKS THANKS
My Sony Vaio is running fine again
My System SpecsSystem Spec
14 Jan 2020   #9
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Did you use my boot media?
My System SpecsSystem Spec
14 Jan 2020   #10
fabri22

Windows 7 Ultimate x64
 
 

of course...
and DISM command too
My System SpecsSystem Spec
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 Win7 won't boot after failed update




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