Cannot install KB4540688 error 0x80073701


  1. rialnet
    Posts : 1
    Windows 7 ultimate x64
       New #1

    Cannot install KB4540688 error 0x80073701


    Hi there,


    i've been having a load of issues trying to install KB4540688 and keep getting the error 0x80073701. I have the prerequisite packages installed, but it will not install.

    i have run the SURT tool and uploaded a copy of my CBS folder here:

    CBS.zip - Google Drive

    any help would be greatly appreciated,
      My Computer
    Quote Quote

  3. flavallee
    Posts : 724
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       New #2

    KB4540688 is the March 2020 security monthly quality rollup, so your computer appears to be 2 months behind (March and April) on post-EOL updates.

    What "prerequisites packages" are you referring to that you say you've installed?
      My Computer
    Quote Quote

  4. Snick
    Posts : 3,615
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       New #3

    Hi rialnet,
    Looks like SURT didn't complete, however the CheckSUR.log has 1400+ errors, all mums.
    I'd recommend a Repair Install
      My Computer
    Quote Quote

 

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