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Windows 7: Windows Update Graphics Adapter - Failed

1 Week Ago   #1

Windows 7 Home Premium x64
Windows Update Graphics Adapter - Failed

Hello - The Hotfix I downloaded from the SURT in the updating instructions fixed something and all of the other updates I was having an issue with installed correctly. This last one, however, keeps failing.

/scannow did not find any integrity violations file: - Google Drive

I think that is all asked for. Any help in getting this update to successfully install is appreciated!

Attached Thumbnails
Windows Update Graphics Adapter - Failed-failed.png  
My System SpecsSystem Spec
1 Week Ago   #2

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali

Hi Retta,

Welcome to Sevenforums!

Windows Update error code 80070103 is displayed if you try to install a device driver that is already installed on your PC or if the driver that you are trying to install, has a lower compatibility rating, than the one you have already installed on your Windows computer.

Additionally, your post states that the update is "Optional" meaning you don't need to install it.

Further research indicates the last update for your Intel Corp Graphics Adapter is/was 03/22/2016
Windows Update Graphics Adapter - Failed-capture.jpg

My System SpecsSystem Spec
1 Week Ago   #3

Windows 7 Professional SP1 64-bit

The current Windows 7 64-bit drivers at the Intel site for the Intel HD Graphics 4600 device are: - for 4th generation Intel processors, posted January 10, 2020 - for 5th generation Intel processors, posted March 25, 2020

My Dell OptiPlex 9020 minitowers have a 4th generation Intel processor and the same graphics device.
The first listed graphics driver installed and works fine.
My System SpecsSystem Spec


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