"...not genuine" but it is and registered

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  1. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
       #1

    "...not genuine" but it is and registered


    Win7 Pro, RETAIL package, 64bit install, on line registered.

    Lately I'm getting a message above the task bar (far right):

    Windows 7
    Build 7600
    This copy of Windows is not genuine


    Doesn't show all the time, just pops up every now and then.

    This is a legal and registered Pro package (retail purchase).

    Go to Control Panel > Systems says "Windows is activated" and then the "...not genuine" mewssage disappears!

    Ideas?

    Regards,
    GEWB
    Attached Thumbnails Attached Thumbnails "...not genuine" but it is and registered-notgenuine.gif  
      My Computer


  2. Posts : 231
    Win7
       #2

    Have you made ANY hardware changes since installation?

    If you can't figure it out, call MS's tech line.
      My Computer


  3. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
    Thread Starter
       #3

    dave1812 said:
    Have you made ANY hardware changes since installation?

    If you can't figure it out, call MS's tech line.
    I have added a network printer and external storage devices. Oh, and a new keyboard.

    (I add/change hardware almost as often as I change my underware.)

    Regards,
    GEWB
      My Computer


  4. Posts : 231
    Win7
       #4

    GEWB said:
    dave1812 said:
    Have you made ANY hardware changes since installation?

    If you can't figure it out, call MS's tech line.
    I have added a network printer and external storage devices. Oh, and a new keyboard.

    (I add/change hardware almost as often as I change my underware.)

    Regards,
    GEWB

    ah, those wouldn't trigger the issue.
      My Computer


  5. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
    Thread Starter
       #5

    dave1812 said:
    GEWB said:
    dave1812 said:
    Have you made ANY hardware changes since installation?

    If you can't figure it out, call MS's tech line.
    I have added a network printer and external storage devices. Oh, and a new keyboard.

    (I add/change hardware almost as often as I change my underware.)

    Regards,
    GEWB

    ah, those wouldn't trigger the issue.
    I didn't think so either. I find it odd that "System" shows as registered and the message goes away as soon as I open the System window.

    I just hope my computer continues to work properly.

    Regards,
    GEWB
      My Computer


  6. Posts : 2,528
    Windows 7 x64 Ultimate
       #6

    If this is a newish install, maybe you have never "validated" it as "Genuine"? It does not happen automatically and has nothing to do with activation.

    Have you ever run Windows Media Player? THat's generally the first place it asks you to validate. But some downloads from MS do too, but if you don't do either of those you could remain "unvalidated" forever.
      My Computer


  7. Posts : 607
    7 x64 Ultimate
       #7

    Start > Computer > properties and scroll down.

    What does it report under Windows activation?
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    GEWB said:
    Win7 Pro, RETAIL package, 64bit install, on line registered.

    Lately I'm getting a message above the task bar (far right):

    Windows 7
    Build 7600
    This copy of Windows is not genuine


    Doesn't show all the time, just pops up every now and then.

    This is a legal and registered Pro package (retail purchase).

    Go to Control Panel > Systems says "Windows is activated" and then the "...not genuine" mewssage disappears!

    Ideas?

    Regards,
    GEWB
    Hi gewb

    It could be as simple as the MS servers being swamped. It can also be caused if the clock is way off.

    Ken J+
      My Computer


  9. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
    Thread Starter
       #9

    fseal said:
    If this is a newish install, maybe you have never "validated" it as "Genuine"? It does not happen automatically and has nothing to do with activation.

    Have you ever run Windows Media Player? THat's generally the first place it asks you to validate. But some downloads from MS do too, but if you don't do either of those you could remain "unvalidated" forever.
    Validated as "genuine" during registration (registration ran the "genuine" tool).

    Never launched Media Player - should I run it on something?

    Regards,
    GEWB
      My Computer


  10. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
    Thread Starter
       #10

    RogerR said:
    Start > Computer > properties and scroll down.

    What does it report under Windows activation?
    There is no "properties" - Start > Computer just shows my drives.

    Start Control Panel > System "Windows activation" shows as activated.

    Regards,
    GEWB
      My Computer


 
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