Windows 7 updates no longer download

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  1. Posts : 6,872
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #11

    Hi

    Unfortunately not all of the info was picked up from the BSOD,,,, however from what i can see

    Mgadiag
    system is NOT fully Activated 2 phase operation your Licenced but not Registered

    From an elevated command promt run the following text

    SLUI4

    CBS/SURT

    there appears to be a "loop" hang on your system, again from an elevated command run this text


    REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    REG DELETE HKLM\COMPONENTS /V PendingRequired

    reboot and then attempt Windows Update again.


    there is also a warning regarding your discs health status, please run
    chkdsk /r

    If it still fails to update, i would like to see the results from MSINFO32, via a run command
    (zip it and upload i >>here<< please)

    notes
    if your drive is failing, then i would suggest its time for a new machine
    The BIOS date is from 2004 looks like this little baby has served you well
    As you a using a Retail product key you can use it on another comp
      My Computer


  2. Posts : 161
    Windows 7 Ultimate 32-bits
    Thread Starter
       #12

    torchwood said:
    Hi

    Unfortunately not all of the info was picked up from the BSOD,,,, however from what i can see

    Mgadiag
    system is NOT fully Activated 2 phase operation your Licenced but not Registered

    From an elevated command promt run the following text

    SLUI4

    CBS/SURT

    there appears to be a "loop" hang on your system, again from an elevated command run this text


    REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    REG DELETE HKLM\COMPONENTS /V PendingRequired

    reboot and then attempt Windows Update again.


    there is also a warning regarding your discs health status, please run
    chkdsk /r

    If it still fails to update, i would like to see the results from MSINFO32, via a run command
    (zip it and upload i >>here<< please)

    notes
    if your drive is failing, then i would suggest its time for a new machine
    The BIOS date is from 2004 looks like this little baby has served you well
    As you a using a Retail product key you can use it on another comp
    I can't continue until I get clarification on a few things
    Code:
    SLUI4
    SLUI4 gave an error. Did you mean SLUI 4 ?
    SLUI 4 brought up Windows phone activation. That failed like the first time which ended up with Microsoft support coming on the phone. They said, Why am I calling them because your computer is already activated?"

    Code:
    CBS/SURT
    CBS/SURT gave an error? Did you mean something else

    REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    This completed successfully
    Code:
    REG DELETE HKLM\COMPONENTS /V PendingRequired
    Message was not found

    About the computer hard drive...

    I hadn't run this computer for a long time. When I booted it a couple months ago it had numerous crashes and errors.

    I ran disk diagnostics on the two drives. The first one I think had an unrecoverable sector on it. Running the Seagate Seatools Long Scan corrected the error, It passed the Seagate diagnostics after that. I realized that is probably only a temporary fix. I may end up just putting another old drive in its place and reinstalling Windows 7. If I don't get Windows update working again in the next couple days I will probably do that. BTW, the other drive passed Seagate Seatools diagnostics.

    Note I have one copy of Windows 7 Home and one of Windows 7 Family. Windows 7 Family is like Windows 7 Home except that the key that came with it will activate up to three computers. That makes it unique in doing this. With 4 licenses for Windows 7 Home I have more licenses than computers to put them on.

    I have had home computers since 1979. When I built this PC in 2002 I spent more money on it than any other ones up until then so keeping it going has some sentimental value. Right now since I am retired maybe I have more time than sense so I intend to keep this old computer going as long as possible. When that is not possible then I will go back to tinkering with my other computers. Fortunately, I am not having any problems with them.

    I have three other desktops with Windows 10 on them. The newest is five years old. I tried Windows 11 on it but went back to Windows 10 because I didn't like Windows 11. I plan to build another computer within the next year after AMD's Zen 4 comes out later this year. Naturally, it will have Windows 11 on it.

    BTW this computer I have been using with Windows 7 is not the only project I am working on. I have another computer about as old that has Windows XP Pro on it but that is another story...
      My Computer


  3. Posts : 6,872
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #13

    Hi

    the response from MS is not surprising,, unlikely they are versed in W7 activation problems, you would require a higher level responder... granted they viewed your comps status and told you it was licenced, BUT i did tell you its a 2 factor validation .... Licenced but not Activated, did you mention this??
    (1st responder would have been level 1, working to a script)

    Please try
    SLUI3

    The CBS/SURT -- apoligies should have bolded it its new header, not to be run

    Im unsure about the Unrecoverable sectors on your drive, not my area, but i suspect the Seagate scan "mitigated" it rather than fixing it
      My Computer


 
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