Windows 7 updates no longer download

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  1. Posts : 161
    Windows 7 Ultimate 32-bits
       #1

    Windows 7 updates no longer download


    My Windows 7 computer stopped downloading and installing updates 4 weeks ago.

    My computer now says it has the following updates:

    Important (6)
    - Windows 7 (5)


    1. 2019-05 Update for Windows 7 for x86-based Systems (KB4493132)
    2. 2019-09 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4516065)
    3. 2019-05 Security Update for Windows 7 for x86-based Systems (KB4474419)
    4. 2020-01 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for - Windows 7 (KB4535102)
    5. Security Update for Windows 7 (KB3075226)

    - Microsoft Defender Antivirus (1)

    1. Security Intelligence Update for Windows Defender Antivirus (Version 1.359.1535.0) (KB915597)

    Optional (4)

    1. 2019-09 Preview of Monthly Rollup for Windows 7 for x86-based Systems (KB4516048)
    2. Marvel – Network – Marvel Yukon 88E001/8003/8010 PCI Gigabit Ethernet Controller
    3. NVIDIA – system – NVIDIA nForce PCI System Management
    4. NVIDIA Corporation – media – NVIDIA nForce MCP Audio Processing Unit


    Windows Update won't download anything even after many hours of trying.

    Is this normal? Does it mean no more updates will be available to download?
      My Computer


  2. Posts : 3,624
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #2

    MisterEd

    What have you tried to rectify your win update issue?

    Snick
      My Computer


  3. Posts : 161
    Windows 7 Ultimate 32-bits
    Thread Starter
       #3

    Snick said:
    MisterEd

    What have you tried to rectify your win update issue?

    Snick
    Nothing. If I knew what to do I wouldn't be posting here. My automatic updates were working fine until a few weeks ago.

    I don't use this computer very often. If I don't get any responses I will have to wait until I get time to do a deep dive and try to figure out what is going on myself.

    BTW, I have several computers with Windows 7. I will have to check on them to see if they are still getting any updates.
      My Computer


  4. Posts : 539
    Windows 7 Home Premium x64
       #4

    When I find Windows Update is stalled/being temperamental I open a command prompt (admin) and use the commands:

    Net stop bits
    Net stop wuauserv

    Then check for updates in Windows Update, it usually works this time.

    - - - Updated - - -

    MisterEd said:
    Windows Update won't download anything even after many hours of trying.

    Is this normal? Does it mean no more updates will be available to download?

    Do you have the SHA-2 signing update installed? They are a prerequisite for '2019-09 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4516065)'.


    Microsoft said:
    Before installing this update

    You must install the updates listed below and restart your device before installing the latest Rollup. Installing these updates improves the reliability of the update process and mitigates potential issues while installing the Rollup.


    1. The March 12, 2019 servicing stack update (SSU) (KB4490628). To get the standalone package for this SSU, search for it in the Microsoft Update Catalog.
    2. The latest SHA-2 update (KB4474419) released September 10, 2019. If you are using Windows Update, the latest SHA-2 update will be offered to you automatically. For more information on SHA-2 updates, see 2019 SHA-2 Code Signing Support requirement for Windows and WSUS.
    September 10, 2019—KB4516065 (Monthly Rollup)
      My Computers


  5. Posts : 161
    Windows 7 Ultimate 32-bits
    Thread Starter
       #5

    Thanks for your response.

    Bree said:
    When I find Windows Update is stalled/being temperamental I open a command prompt (admin) and use the commands:

    Net stop bits
    Net stop wuauserv

    Then check for updates in Windows Update, it usually works this time.
    I tried that but it didn't help. It was still at "Downloading 6 updates (0KB total, 0 % complete)" after almost two hours so I aborted the update.
    Do you have the SHA-2 signing update installed? They are a prerequisite for '2019-09 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4516065)'.

    September 10, 2019—KB4516065 (Monthly Rollup)
    I came across that information yesterday so I already knew about it. Yesterday I downloaded several updates from the Microsoft Update Catalog including the following:
    windows6.1-kb4490628-x86_3cdb3df55b9cd7ef7fcb24fc4e237ea287ad0992.msu
    windows6.1-kb4474419-v3-x86_0f687d50402790f340087c576886501b3223bec6.msu
    windows6.1-kb4516065-x86_662c716c417149d39d5787b1ff849bf7e5c786c3.msu
    I ran update KB4490628 but after a while it exited with the message: "This update is not applicable to your computer."

    I then ran update KB4474419. It started with the message "Searching for updates on this computer...". That hadn't changed after about one hour. Before I could check on it again I had a power outage.

    I just restarted update KB4474419 again. After maybe 15 minutes it exited with the message: "This update is not applicable to your computer.". I guess that means that it had completed last time but I didn't know about it.

    I am now trying update KB4516065. I will post back when it finishes. Failed with Error Code 80010108.

    Update: Going back into update history I noticed this:

    Last successful update of any kind was: KB4490628 on March 9, 2022

    Update KB4474419 has failed numerous time with various error codes. The last time was: April 6, 2022 10:26AM with Error Code 80010108.
    Last edited by MisterEd; 06 Apr 2022 at 22:54.
      My Computer


  6. Posts : 6,086
    Windows 7 Ultimate x64
       #6
      My Computer


  7. Posts : 161
    Windows 7 Ultimate 32-bits
    Thread Starter
       #7

    Did that but now what?
    Windows 7 updates no longer download-image.png
      My Computer


  8. Posts : 6,872
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    Hi

    silly question time you did select the >>X86<< version of KB4474419

    the failure code 80010108 generally relates to an internet server problem....

    lets dig a little deeper, first the Update problem logs/files
    can you post the following logs AFTER running KB947821.... X86 (SURT)

    from C >> Windows >> logs >> CBS.... from tihs folder post ONLY the top cbs Text and the bottom SURT logs
    zip them first please

    now lets see whats going on in the background, run these 2 tools.... ignore the titles im looking for specific info

    Blue Screen of Death (BSOD) Posting Instructions

    and
    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  9. Posts : 3,624
    Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
       #9

    Hey torchwood

    Not silly at all LOL!
      My Computer


  10. Posts : 161
    Windows 7 Ultimate 32-bits
    Thread Starter
       #10

    torchwood said:
    Hi

    silly question time you did select the >>X86<< version of KB4474419
    the failure code 80010108 generally relates to an internet server problem....
    Yes. The proof is post #5.
    ets dig a little deeper, first the Update problem logs/files
    can you post the following logs AFTER running KB947821.... X86 (SURT)

    from C >> Windows >> logs >> CBS.... from tihs folder post ONLY the top cbs Text and the bottom SURT logs
    zip them first please
    now lets see whats going on in the background, run these 2 tools.... ignore the titles im looking for specific info

    Blue Screen of Death (BSOD) Posting Instructions
    and
    Windows Genuine and Activation Issue Posting Instructions
    Dropbox - THOROUGHBRED-CheckSURLogs.zip - Simplify your life

    Dropbox - THOROUGHBRED-Fri_04_08_2022__00707_37.zip - Simplify your life
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GGMM7-RQTDG-XCF98
    Windows Product Key Hash: qOyCSEAHN6CGoYEy8/pWSLawsho=
    Windows Product ID: 00359-030-4943796-85647
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1D1065C2-8620-45D7-9DDB-C4A806E94686}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr.170913-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1D1065C2-8620-45D7-9DDB-C4A806E94686}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XCF98</PKey><PID>00359-030-4943796-85647</PID><PIDType>5</PIDType><SID>S-1-5-21-3175846304-984137067-2717612982</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>A7N8X-E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A7N8X-E Deluxe ACPI BIOS Rev 1013 </Version><SMBIOSVersion major="2" minor="2"/><Date>20041112000000.000000+000</Date></BIOS><HWID>156A3F07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.23403
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-030-494379-01-1033-7600.0000-0642022
    Installation ID: 009874345356244926046904289765790555901324220641055836
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XCF98
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 4/8/2022 2:30:54 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAJJTYmy5msEzsLNwFkoo6LXiC4lqKl+5k
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        AWRDACPI
      FACP            Nvidia        AWRDACPI
      My Computer


 
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