Genuine status vacillates


  1. Posts : 95
    win7 Pro SP1 x86
       #1

    Genuine status vacillates


    Starting about a week ago my computer can't seem to decide if windows is genuine or not. At startup all is well, but maybe fifteen minutes later, maybe several hours later the "not genuine" message appears on screen; this may disappear after an hour or so, or may remain until windows is restarted. Going to "settings>system" shows windows is activated, the product ID, and the "genuine" icon; close settings and the "not genuine" message is gone.

    Code:
    Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 0Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-6QBYB-GR6QV-T8Q82Windows Product Key Hash: eSx3RAFQgkPqf1b0yvVo7Lm2gPs=Windows Product ID: 00371-221-1017561-06637Windows Product ID Type: 5Windows License Type: RetailWindows OS version: 6.1.7601.2.00010100.1.0.048ID: {A50AAA1A-C719-4CF6-A127-A0343E116313}(3)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 ProfessionalArchitecture: 0x00000000Build lab: 7601.win7sp1_ldr_escrow_im.220114-2128TTS Error: Validation Diagnostic: Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Program Files\Mozilla Firefox96\firefox.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]Other data-->Office Details: <GenuineResults><MachineData><UGUID>{A50AAA1A-C719-4CF6-A127-A0343E116313}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T8Q82</PKey><PID>00371-221-1017561-06637</PID><PIDType>5</PIDType><SID>S-1-5-21-3867056976-849016701-749785769</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>T5246</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20071110000000.000000+000</Date></BIOS><HWID>7FE20100010000F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  Spsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.1.7601.24559Name: Windows(R) 7, Professional editionDescription: Windows Operating System - Windows(R) 7, RETAIL channelActivation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670Application ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00371-00212-221-101756-00-1033-7601.0000-3472021Installation ID: 008151591601935182940190317326359606147932375344600914Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: T8Q82License Status: LicensedRemaining Windows rearm count: 5Trusted time: 4/28/2022 9:49:54 PMWindows Activation Technologies-->HrOffline: 0x00000000HrOnline: N/AHealthStatus: 0x0000000000000000Event Time Stamp: N/AActiveX: Not Registered - 0x80040154Admin Service: Not Registered - 0x80040154HealthStatus Bitmask Output:HWID Data-->HWID Hash Current: MgAAAAEAAgABAAEAAQACAAAAAgABAAEAJJQ8QJg31veSAFQrgnoEX7AAnFl4YZDvJuk=OEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x0OEMID and OEMTableID Consistent: yesBIOS Information:   ACPI Table Name	OEMID Value	OEMTableID Value  APIC			GATEWA		SYSTEM    FACP			GATEWA		SYSTEM    HPET			GATEWA		SYSTEM    MCFG			GATEWA		SYSTEM    SLIC			GATEWA		SYSTEM    SSDT			PTLTD 		POWERNOW
      My Computer


  2. Posts : 6,872
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi

    no surprise your back with this...

    try this
    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    Code:

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    (all one line)
    net start sppsvc

    slui.exe


    After a couple of seconds Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
      My Computer


  3. Posts : 95
    win7 Pro SP1 x86
    Thread Starter
       #3

    torchwood said:
    Hi

    no surprise your back with this...
    ....
    ???

    Do I run that when it is showing "not genuine" or when it isn't? or does it matter?

    FWIW everything is working well, just odd that that message pops up at least once a day, though usually it disappears within an hour without me doing anything.

    My main concern is wondering what windows is doing in the background to cause this. Is it "phoning home" periodically? Is it really necessary to apparently check genuine status several times a day? And why would it be genuine at 10AM, not genuine at 1PM, genuine at 3PM, not genuine at 6PM?

    Honestly, if Microsoft took half the time they waste on drivel like this and applied it to actually improving the base OS they might produce something users would like.
      My Computer


  4. Posts : 6,872
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi

    system validation is performed every time you boot, its a minor check and then once a month it performs a major check

    you can run that command at any time
      My Computer


  5. Posts : 95
    win7 Pro SP1 x86
    Thread Starter
       #5

    BTW, I found this in a thread on another site, from 2014; it is exactly what I've been doing, again and again and again, lol.

    "Typically, when I see the "non Genuine" watermark at the bottom right of the screen, I just right click on "Computer" and hit properties and scroll down to the bottom where it shows the system as being activated, and the watermark disappears immediately.
    According to the clients who experienced it in the past, they get "harrassed for a couple of months and then it dissappears."


    What is a "major check"? This makes absolutely no sense to me; if windows is valid/licensed/activated/genuine now, why would MS think it would not be so 6 hours, 6 days, or 6 months from now.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:14.
Find Us