New
#1
Win 7 Ultimate build 7601 suddenly not genuine
I have a retail version of Windows 7 Ultimate. Recently it has reported that it is not genuine. Yet, it is a genuine copy (box, product key, DVDs, etc.). The phone number it gives to call is somewhere in the UAE (+971 country code) but, that only comes up after it gives a blank pull down list where a phone number should be. I am not sure what the problem is, and I have WIN10 already. But, I want my WIN7 also to function. So, here I am hoping there is a way to restore my license to functioning order.Code:Diagnostic Report (1.9.0027.0):----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-9GHR4-JMCT3-3YVCQ Windows Product Key Hash: BvTJRqELQGV9B89r5Rd5QLpQ6hw= Windows Product ID: 00426-069-8154406-86838 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {F71F6306-3635-4606-AE1F-1DCAAF4C226B}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr_escrow.230105-1520 TTS Error: T:20230119130905061- Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Khronnium\AppData\Local\Vivaldi\Application\vivaldi.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{F71F6306-3635-4606-AE1F-1DCAAF4C226B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3YVCQ</PKey><PID>00426-069-8154406-86838</PID><PIDType>5</PIDType><SID>S-1-5-21-861052807-1314961953-4171576767</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3504</Version><SMBIOSVersion major="3" minor="0"/><Date>20170630000000.000000+000</Date></BIOS><HWID>D6F03E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 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 Licensing Data--> Software licensing service version: 6.1.7601.24559 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00172-069-815440-00-1033-7601.0000-0212023 Installation ID: 007376796255517824920156476463795611305162972796698256 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 3YVCQ License Status: Notification Notification Reason: 0xC004FE00. Remaining Windows rearm count: 5 Trusted time: 1/21/2023 4:02:29 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x80072EFD HealthStatus: 0x0000000000000000 Event Time Stamp: 1:20:2023 12:19 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Not Registered - 0x80070422 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAIAAQABAAEAAQACAAAAAwABAAEAHKKUOIJjCKioweC22EUEH3wdxoROsM5f0Fv0Ug== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I DBGP INTEL HPET INTEL SKL MCFG ALASKA A M I FPDT ALASKA A M I DBG2 INTEL SSDT SataRe SataTabl FIDT ALASKA A M I SSDT SataRe SataTabl SSDT SataRe SataTabl SSDT SataRe SataTabl SSDT SataRe SataTabl UEFI INTEL EDK2 SSDT SataRe SataTabl LPIT INTEL SKL WSMT INTEL SKL SSDT SataRe SataTabl SSDT SataRe SataTabl
Thanks in advance.
P.S. in an novice attempt to resolve the issue I also updated all the drivers per this post :
Update your Win 7 installation media
and this post:
Is there a Win 7 Service Pack 2?
I already tried all the rearm suggestions but:
it gives an error saying I have a "non-core version" and
trying to do the whole rsop with the plug and play is a no-go because all of that is grayed out.