Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Update fails repeatedly

11 Jan 2010   #1

Windows 7 64bit Ultimate
Update fails repeatedly

I have Windows 7 ultimate on my old computer but the following update keeps failing and this is the message I get. Any help would be appreciated.

Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)

Installation date: ?12/?01/?2010 9:31 AM

Installation status: Failed

Error details: Code 64C

Update type: Important

Install this update to prevent applications from sending too many HTTP requests while a well-known Document Type Definition (DTD) is included. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.

More information:
Description of an update for Microsoft XML Core Services 4.0 Service Pack 2

Help and Support:
Microsoft Support

My System SpecsSystem Spec
11 Jan 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Just a guess, is your computer clock set properly? If not, set it and then download.
The date shown is a year off. I think that is the problem
My System SpecsSystem Spec
11 Jan 2010   #3

Windows 7 Professional x64 PL

You may try various methods to fix it.


1.Run cmd.exe with administrative previlliges (right click on cmd.exe as administrator)
see here Elevated Command Prompt

2.At the command prompt, type ren %windir%\System32\msxml4.dll msxml4.old, and then press ENTER.

Note After you press ENTER, you may receive the following error message.
Cannot find the file specified.
Ignore this message, and go to step 3.

3. At the command prompt, type exit, and then press ENTER.
4.Download & install manually this hotfix from Microsoft Download Center (not from Windows Update)


1.Control Panel>>Troubleshooting>>System and Security>>Fix problem with WU
2.Reset WU components in aggressive mode
3.Reset WU libraries Repair & Fix Windows Updates with Fix WU Utility | The Windows Club
My System SpecsSystem Spec

11 Jan 2010   #4

Windows 7 64bit Ultimate

Thanks, it has fortunately resolved itself. I tried the methods in the second reply earlier to no avail.
My System SpecsSystem Spec
11 Jan 2010   #5

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Im glad that everything worked out.
My System SpecsSystem Spec

 Update fails repeatedly

Thread Tools

Similar help and support threads
Thread Forum
Update KB3008627 repeatedly fails, error 800B0100
Hi guys, I followed the instructions listed here before posting. Update KB3008627 repeatedly fails when installing. The error code given is 800B0100. The zip file of the Windows logs is 54 MB, so I cannot attach it to this post. Instead, here is a link to it through my Dropbox:...
Windows Updates & Activation
Windows Update fails repeatedly. Codes 8007054F, 9C59, 800F0826
Hi Recently had a work laptop passed onto me as part of my new job. I cannot get Windows Update to work - either minor updates or IE11 which is the only important update to install. IE11 fails on install, the minor updates fail to configure after rebooting after an update. I have tried...
Windows Updates & Activation
Windows update repeatedly fails; occasional BSOD Stop error 0x0093
I'm new to posting on these boards but I'm going to do my best to follow all the guidelines. I ask your forgiveness in advance, just in case. I wasn't able to use the system specs tool because it says .NET won't install. I found that interesting since I believe .NET to be the root of my problems....
Windows Updates & Activation
Windows 7 Service Pack 1 fails repeatedly
I had some trojan issues on this computer which have been completely resolved. All updates have installed except service pack one. I have run the update readiness tool and the log from the csi says payload file missing. I have run sfc /scannow that comes back with errors that cannot be fixed even...
Windows Updates & Activation
SP1 DVD installation repeatedly fails. says assembly missing0x80073701
ERROR_SXS_ASSEMBLY_MISSING (0x80073701). Have tried to install SP1 from DVD/CD as regular installation from updates had failed every time. CD installation downloads to half way mark then fails. Have tried four times. Have paid ten bucks postage for this CD and I am no further ahead. Help please.
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:04.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App