Stuck on update 2 of 2

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  1. nayone
    Posts : 3
    win 7
       New #1

    Stuck on update 2 of 2


    Hi all,

    Think I have auto updates on anyway computer is stuck on update 2 of 2 please do not shut down or power down with the little circle.
    Turned it off (not unplugged) & went into the Bios to start with standard settings and each time I log into windows after the windows logo just get the updates 2 of 2 message, no mouse pointer, ctrl alt del, pause break nowt works
    could do a fresh install but pc is new.. 2 week old standard del inspiron zino hd with win 7 home any pointers

    not feeling the love for this pc.. forgot WiFi when I bought it.. oh & sound
    now Win7 is playing up, crashed 2nd time I used it too
      My Computer
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    Welcome!

    How long are you waiting? I thought my machine was frozen on updates too, but after an hour, it resumed. Try leaving it overnight or something.
      My Computer
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  4. like a ninja
    Posts : 11
    Windows 7 Ultimate 64 Bit
       New #3

    maybe a fresh reinstall will do it good ?
      My Computer
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  6. Flavius
    Posts : 748
    Windows 7 Professional x64 PL
       New #4

    Try to use system restore METHOD II from this link System Restore

    Even If you don't have Win7 DVD he can use special recovery disk Download Windows 7 System Recovery Discs — The NeoSmart Files instead
      My Computer
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  7. Venths
    Posts : 385
    Windows 7 Ultimate x64 SP1
       New #5

    Hi,

    Welcome to seven forums :)

    * Before you could try anything. I have a few questions?
    * Are you able to get to your desktop. If yes, please go to your desktop.
    * Go to control panel > Windows Updates.

    * Please, give the list of updates that are going to be installed. You should have 2 pending updates as you have informed as above. This may be helpful for further assistance !!!
      My Computer
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  8. acurasd
    Posts : 972
    Windows 7 Ultimate x64
       New #6

    like a ninja said:
    maybe a fresh reinstall will do it good ?

    that is not always the answer.....

    What he needs to do is delete the trash out of the windows update folder and start it fresh.... He can do it by going into safe mode.

    I just can't remember where in windows that windows updates are put.... Hmmm baffled.
      My Computer
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  10. Zidane24
    Posts : 5,807
    Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
       New #7

    acurasd said:
    like a ninja said:
    maybe a fresh reinstall will do it good ?

    that is not always the answer.....

    What he needs to do is delete the trash out of the windows update folder and start it fresh.... He can do it by going into safe mode.

    I just can't remember where in windows that windows updates are put.... Hmmm baffled.
    It will still try and install the updates that are hanging...

    Also to the guy recommending to do a boot->System Restore...

    It will refuse to do the restore do an error: The Windows Image is currently being serviced" something amongst those lines...

    My recommendation? Stick to Johnathan's post and wait it out for a bit before calling it. On a prior install an update hanged for three hours before it just continued...who knows what happened and what made it continue...
      My Computer
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  11. acurasd
    Posts : 972
    Windows 7 Ultimate x64
       New #8

    yeah i have had that happen to me too... but I am just saying, just because you have a little problem.... restoring your computer is not always the solutio. I mean its the easiest and best solution but what do you learn from it.. if it happens again, your back to square one and all that work setting the system back up again after again
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  12. nayone
    Posts : 3
    win 7
    Thread Starter
       New #9

    Hi there.. was still stuck after 8 hrs.. turned it off went to work & powered up ok 8hrs later
    lets hope th enxt update is better.. thx for the tips

    Alex
      My Computer
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  13. Venths
    Posts : 385
    Windows 7 Ultimate x64 SP1
       New #10

    nayone said:
    Hi there.. was still stuck after 8 hrs.. turned it off went to work & powered up ok 8hrs later
    lets hope th enxt update is better.. thx for the tips

    Alex
    And what about my instructions ? did you try ?
      My Computer
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