help with Windows Update needed!


  1. Posts : 6
    Windows 7
       #1

    help with Windows Update needed!


    When the win7 installation finished i opened Windows Update and installed some updates with no problem, but after reebooting, Windows Update wont start, it just keeps loading and loading and loading. What could be wrong?

    And windows can't read any dvd,s.
    Help please!
      My Computer


  2. Posts : 748
    Windows 7 Professional x64 PL
       #2

    Navqual said:
    And windows can't read any dvd,s.
    And does your BIOS detect DVD?Can you boot any bootable DVD?If yes use Win7 DVD to restore system (see in this link METHOD II System Restore
    Besides this probablem probably caused by hardware issue with your DVD,so you have to solve your issue with DVD first.

    Flash the newest BIOS,check cables and DVD drive,possibly you have to clear DVD drive.If nothing help you have change DVD drive
      My Computer


  3. Posts : 6
    Windows 7
    Thread Starter
       #3

    Yes i set the dvd as 2nd boot device. Ill check the bios when i get home.
      My Computer


  4. Posts : 7,878
    Windows 7 Ultimate x64
       #4

    For Windows Update, you could try the following

    Stop the Windows Update Service
    Delete C:\Windows\Software Distribution folder
    Delete the C:\windows\WindowsUpdate.log file
    Restart Windows Update Service

    Try Windows Update again.
      My Computer


  5. Posts : 748
    Windows 7 Professional x64 PL
       #5

    Navqual said:
    Yes i set the dvd as 2nd boot device. Ill check the bios when i get home.
    You should set the DVD as first boot device.Of course you have to make sure your BIOS detect DVD.

    pparks1 said:
    For Windows Update, you could try the following...
    In my opinion it is not good idea take care WU when you have any hardware issue.Please note many hardware issues cause many problems with WU too.I'm think both problems are not separated.
      My Computer


  6. Posts : 6
    Windows 7
    Thread Starter
       #6

    I uninstalled one update(randomly chose one) And now Wu starts instantly.


    You should set the DVD as first boot device.Of course you have to make sure your BIOS detect DVD.

    Will try.

    Edit.
    I set the dvd as first boot device but it still won't work. Tried the driver once more but it still sais:

    Valid ATAPI Device can not be found!!!
    F/W model is DVD-RAM GH22NP20
    Last edited by Navqual; 28 Jan 2010 at 05:35.
      My Computer


  7. Posts : 748
    Windows 7 Professional x64 PL
       #7

    Navqual said:
    Tried the driver once more but it still sais:
    I understand from context your BIOS detect DVD.Open device manager and make sure you have CD/DVD section,if you have it,open this section and read error code and in properties read error message.

    If you don't have CD/DVD section and you have still warranty I strong recommend contact with manufacturer support.

    Otherwise if the warranty has expired you have to solve this problem yourself,try flash new BIOS ,check power and data cables,clear DVD,if really nothing help you have to change DVD.
    Besides you can try this if nothing help:
    Remove from system unit DVD drive and next try install all hotfixes again (it should work now).
      My Computer


 

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