Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows update issue

05 Feb 2010   #1

Windows 7 Ultimate
Windows update issue

Ok well im new to this forum and if its in the strong section please by all means move it... anyways here is my problem

I try to run windows update it gives me error code "0x80072f8f
it says to change the date and time
If you receive Windows Update error 80072f8f while checking for updates, your computer's date and time might not be the same as the date and time for the online Windows Update service. Your computer and the service don't need to have an identical date and time, but if they vary too much, it will prevent you from checking for updates.
To change your computer's date and time

  1. [IMG]mshelp://help/?id=Microsoft.Windows.Resources.ShellExecuteTopicIcon[/IMG]Click to open Date and Time.
  2. On the Date and Time tab, make sure that your computer's date and time are correct. If they're not, click Change date and time. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. In the Date and Time Settings dialog box, do the following:
    • To change the date, under Date, click the left or right arrows to find the current month in the calendar, and then click the current date.
    • To change the time, under Time, double-click the hour, minutes, or seconds that you want to change, and then click the arrows to increase or decrease the value.
  4. When you've finished changing the date and time settings, click OK, and then click OK again.
I change my date and time and run the update still no luck...

i ran a diagnostic to
Issues found Searching for updates failed
Searching for updates failed
Windows Update encountered an error searching for updates online.
[IMG]res://sdiageng.dll/warning.png[/IMG] Issues found
Detection details
Searching for updates failed Detected
[IMG]res://sdiageng.dll/warning.png[/IMG] Windows Update encountered an error searching for updates online.
Connectivity details
Events about connectivity problems to Windows Update servers. Level: [IMG]res://sdiageng.dll/warning.png[/IMG]
Log: Microsoft-Windows-WindowsUpdateClient/Operational Date: 1/29/2010 1:48:59 AM Message: Windows Update lost connectivity. [IMG]res://sdiageng.dll/info.png[/IMG]
Scan details
Windows Update encountered an error while searching for updates. Error code: -2147012721

Detection details

Network Diagnostics Log
File Name: C44E25BE-11B6-4BA1-BB2D-4F034E894EF4.Diagnose.Admin.0.etl [IMG]res://sdiageng.dll/info.png[/IMG]
Other Networking Configuration and Logs
File Name: Collection information Computer Name: TACITTOXIC Windows Version: 6.1
Architecture: x86
Time: Sunday, January 02, 2005 4:11:09 AM

Publisher details

Windows Network Diagnostics Detects problems with network connectivity. Package Version: 1.0
Publisher: Microsoft Windows
Windows Update Troubleshoot problems preventing Windows Update from working correctly. Package Version: 1.0
Publisher: Microsoft Windows
Windows Update Troubleshoot problems preventing Windows Update from working correctly. Package Version: 1.0
Publisher: Microsoft Corporation

I do not know what to do >-< please give advice

My System SpecsSystem Spec
05 Feb 2010   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

Is your date & time in your Bios setup current to the present date & time ?
My System SpecsSystem Spec
05 Feb 2010   #3

Windows 7 Ultimate

Quote   Quote: Originally Posted by DocBrown View Post
Is your date & time in your Bios setup current to the present date & time ?
i just changed the date to the right date in the bios (time was already set) but it still gives error
My System SpecsSystem Spec

05 Feb 2010   #4

Windows 7 Ultimate x86-64

1) Have you run one of the built in troubleshooters?

2) How is your internet set up - ethernet, wireless?

3) Have you recently installed any new hardware, drivers, or software, or anything?
My System SpecsSystem Spec
05 Feb 2010   #5
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Hello Welcome to SF,

You could try this

  1. Click Start type regsvr32 Softpub.dll /s in the Start Search box, and then click OK.
  2. Repeat step 1 for the following file names:
    • regsvr32 Wintrust.dll /s
    • regsvr32 Mssip32.dll /s
  3. Reboot the System once
If that didn't help

Go To Control Panel > All Control Panel Items > Troubleshooting > System and Security > Windows Update see whether it fixes

Hope this helps,
My System SpecsSystem Spec
05 Feb 2010   #6

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE

Just to eliminate any possibilities, set your time server to time-b.nist by selecting the Change Settings button on the Internet Time tab of Date and Time Settings. Check the box for automatic syncronization and then select the button for Update Now. Once that is done, make sure that the BIOS is set according to the internet time on the desktop.
My System SpecsSystem Spec
06 Feb 2010   #7

Windows 7 Professional x64 PL


Find CBS.log file in C:\Windows\Logs\CBS folder,pack it and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting.
My System SpecsSystem Spec

 Windows update issue

Thread Tools

Similar help and support threads
Thread Forum
Issue with Update Log in Windows 7
My headache is this. This weekend windows sent two batches of updates and somewhere in the 24 updates one (1) failed. When I reviewed the failed update and tried to reinstall it I ran the Microsoft Fit it program. Now the Update Log says that I have never installed any updates and that only...
Windows Updates & Activation
BSOD Issue after windows update.
I had a few issues before this, namely after the 'welcome' screen it would load to a black screen and a cursor and freeze there. So I have recently re-installed Windows. (mentioning this because I'm not sure if the two incidents could be related.) System was fine for about half an hour after the...
BSOD Help and Support
Windows Update Issue - Error 80073712 will not update
Hi, I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer. Any help is appreciated. Please see attached logs and below code Thanks Regards
Windows Updates & Activation
Windows Update Issue
Yesterday the icon appeared stating Windows updates would be installed when I shut down my computer or at 3AM. (I have auto update enabled) I shut down the computer immediately but no updates were installed. A click on Check for Updates was negative. Later in the evening another icon appeared...
Windows Updates & Activation
Windows 7 Update Issue
Hi, Not sure this is the correct forum to post this in, but anyway, I have an Acer Aspire 5517-1208 notebook computer, it came with the windows 7 home premium already installed. About 3hrs ago, I reset it, because it had new updates to finish installing, the update completed, but now I can't log...
Windows Updates & Activation
Having an issue with a Windows update
Last night my system auto installed 10 updates for Windows 7 now every time I turn off my pc it says I have one update to install. i restarted my pc about 5 times since then and it is still telling me I have an update. Please help me stop this madness. I just checked the update history and it...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:44.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App