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#1
Windows Update crashes Windows Explorer, System Restore
I have an Acer 4810t laptop, 3GB Memory running Windows 7 home edition 32 bit. I have no 3rd party firewall and am running Norton 360 (subscription fine and up to date)
Was working fine until recently. First thing I noticed was computer wont shut down. It progresses, logs off and goes to 'Shutting Down' screen. But never gets passed this. I normally have to hard reboot, although at one point it did go to a blue screen of death.
I thought I might, then, need to update system, but I cannot get to my Windows Update screen. I choose it from Control Panel and Windows Explorer freezes. The pointer turns to a rotating circle, and that is it. I cannot even kill it in task manager.l
Finally, I thought I'd try a System Restore but this won't even load into a window at all. Clicking it has no effect.
Lastly, I did try a fix I saw somewhere about the SQMCLient but this this didnt fix anything.
I really hope someone can help!!