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Windows 7: Touchpad issues after Win 7 upgrade

17 Feb 2010   #11
LittleFin

Windows 7
 
 

Thanks . . but still doesn't work!
Touchpad issues after Win 7 upgrade-mouse-3.png

This is what's in my Proogrammes and Features.
I can no longer delete the bottom two entries . . .

Any thoughts?

LF




My System SpecsSystem Spec
.
17 Feb 2010   #12
Mitooo

Windows 7 Ultimate x64
 
 

man, the version you are installing isn't the one from "windows updates"
the one from windows updates is v11.1.18
this is the version that will settle your issue
use any advanced uninstaller to remove ALL synaptics drivers, restart & then go to windows updates >> check for updates, select the synaptics driver, install updates, restart again .. >> ENJOY
My System SpecsSystem Spec
17 Feb 2010   #13
LittleFin

Windows 7
 
 

When I uninstall all drivers and restart I don't have the option to stop the immediate install by Windows of the said drivers.

Can you please advise how I would stop this update happening?

Thanks.
My System SpecsSystem Spec
.

17 Feb 2010   #14
Mitooo

Windows 7 Ultimate x64
 
 

umm i don't really know how to stop this, try the safe mode first, if still the same
right click on my comp>>properties>>advanced system settings>>device manager>>device installation settings & slect "no,let me choose what to do"
also, go to the windows updates >> change settings >> choose "never check for updates"

i'm not sure if this will fix the immediate install or nah, just try the safe mode first
My System SpecsSystem Spec
17 Feb 2010   #15
LittleFin

Windows 7
 
 

Thanks but still not working!
My System SpecsSystem Spec
17 Feb 2010   #16
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by LittleFin View Post
Thanks but still not working!
Perhaps uninstalling & clearing Synaptics drivers and next reinstall it would be solution for your problem but you have to estimate even tools for clearing entries are not pernamently precise.If you know what you do the better to clear remains manually.I can help you.,but I need some information about your PC

1.Prepare logs from OTL http://oldtimer.geekstogo.com/OTL.exe (MAIN+EXTRAS),select all (image)



2.Run cmd.exe with admin rights (right click on cmd.exe as admin) and type:

cd /d "C:\Windows\System32\DriverStore\FileRepository


press ENTER

dir /s /b >%userprofile%\Desktop\log1.txt

press ENTER

cd /d "C:\Windows\inf"

press ENTER

dir /s /b >%userprofile%\Desktop\log2.txt

press ENTER

on your desktop appear log1.txt and log2.txt

log1.txt ,log2.txt and logs from OTL program attache to post
My System SpecsSystem Spec
17 Feb 2010   #17
LittleFin

Windows 7
 
 

Thanks but I got it working before your suggestion!

For the record this is roughly what happened!

Unistalled through programmes and deactivated on settings - plugged in external mouse which allowed by pass of forced restart to gain touchpad control.

Downloaded drivers from Packardbell website - got conflict message and error. Forced restart.
Upon restart touchpad was operational again - I assumed as before no scrolling options.
Toolbar icon looked slightly different double clicked and it appears I am operating from ALPS drivers.
Touchpad issues after Win 7 upgrade-works-.png

Got there in the end but would not like to have to go through all that again!!

Thanks for all the suggestions they may work for someone else!


My System SpecsSystem Spec
17 Feb 2010   #18
Flavius

Windows 7 Professional x64 PL
 
 

I glad to hear your problem has been resolved.Thanks for posting solution -surly it will be helpfull for others
My System SpecsSystem Spec
18 Feb 2010   #19
jimbo45

Linux CENTOS 7 / various Windows OS'es and servers
 
 

Hi all
Good luck on solving it

However I'd suggest for anybody else there's a MUCH easier solution (Works fine for W7 X-64 as well).

Download and install the Generic SYNAPTICS touchpad driver.

I haven't yet seen a laptop where this DOESN'T work. - Must be about the most compatable piece of software EVER.

Drivers | Synaptics

Cheers
jimbo
My System SpecsSystem Spec
19 Feb 2010   #20
LittleFin

Windows 7
 
 

Quote   Quote: Originally Posted by LittleFin View Post

But for the record, I have tried and it still hasn't worked.
Well I must have the first laptop (but I am sure not the last) that the synaptic drivers did not work.

I tried to download them as per my third post and they DIDN'T WORK.

It's the first bit of advice anyone will give you - try it, but if it doesn't work it's always good to have alternatives and to know that someone else has gone through it too.
My System SpecsSystem Spec
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 Touchpad issues after Win 7 upgrade




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