Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Copy of Windows not genuine question

17 Feb 2010   #11

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Good for you. They made you jump through hoops, but now it is over and you have won.

My System SpecsSystem Spec
17 Feb 2010   #12

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)

Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by WindowsStar View Post
You only get so many phone calls. I know because I was installing Full Retail Vista on a machine and it did not work (Install 1). So I bought my friends machine that had a Vista sticker on it. Loaded it there but the video did not work correctly (Install 2, required a phone call). Bought a new video card and still had problems. Changed out the RAM thinking that was the real problem (Ooooppsss, Call number 3 to Microsoft to validate). Nothing was working very well so I wiped the drive and installed from scratch with the New Video Card, Upgraded RAM and had to call (Install 3, validate 4). I was denied because they thought I was installing on many machines or not telling them the truth about what was happing. So you only get a few phone calls.
There is no limit to how many times you can reinstall a retail copy of Win7. They are only concerned that it is not installed on more than one machine at a time. This is why numbers are exchanged which deactivate it on old hardware while activating it on new.

The courts have made it clear: MS cannot steal back from you merchandise you purchased from them based on some suspicion you are circumventing their activation process. You own (not borrow or rent) it and it must be made usable once it is clear it is legit, and they must allow you to prove that.

If you have had a problem with communications with MS activation agents, open a support case with Customer Service who will resolve it for you proactively.
Thanks for the information. I am not using Vista anymore all my machines are loaded Windows 7. I am sure I could have pressed the issue harder with MS as you suggest. But by the time I had loaded this machine 4 or 5 times, Windows 7 beta came out on my subscription so I just loaded that and have never looked back.

Thanks again.
My System SpecsSystem Spec

 Copy of Windows not genuine question

Thread Tools

Similar help and support threads
Thread Forum
laptop says copy of windows 7 not genuine but it is genuine
Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine. I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010. I have not had any problems with it until the note appeared on my laptop last week. Can someone...
Windows Updates & Activation
Windows not a Genuine copy
COA X15-53758 1. Ran Windows Activation update Successfully 2. Ran kb947821 System Readiness Tool min 10 times 3. Booted ran updates again just now error 80070057 10 updates went thru 4 failed but when i boot all updates keep reverting Cleaned out temp files and Software Distribution...
Windows Updates & Activation
This copy of Windows is not genuine.
Having discovered that my copy of Windows 7 (Ultimate) is not genuine, I am in the process of purchasing the software from Amazon. My question is a simple one: When I have the new software do I need to reinstall Windows onto a clean disc, or is it sufficient to enter the key from the new...
General Discussion
My copy of Windows 7 may not be genuine
Hiya there Just done MS's latest batch of updates and on re-boot got a message saying my copy of windows may not be genuine ? I pressed Fix and it activated it.. what is going on ? Andy
Windows Updates & Activation
This copy of Windows is not genuine
Windows 7 Build 7600 Hi everyone, thanks for reading. I've installed Windows 7, ran Timer Nuke and Watermark Remover, yet whenever I open the Control Panel or during other times, the watermark returns and I'm once again warned that it's not genuine. I don't know what to do, friends!...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:31.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App