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Windows 7: Copy of Windows not genuine question

17 Feb 2010   #11

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Windows 10, Home Clean Install

Good for you. They made you jump through hoops, but now it is over and you have won.

My System SpecsSystem Spec
17 Feb 2010   #12

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)

Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by WindowsStar View Post
You only get so many phone calls. I know because I was installing Full Retail Vista on a machine and it did not work (Install 1). So I bought my friends machine that had a Vista sticker on it. Loaded it there but the video did not work correctly (Install 2, required a phone call). Bought a new video card and still had problems. Changed out the RAM thinking that was the real problem (Ooooppsss, Call number 3 to Microsoft to validate). Nothing was working very well so I wiped the drive and installed from scratch with the New Video Card, Upgraded RAM and had to call (Install 3, validate 4). I was denied because they thought I was installing on many machines or not telling them the truth about what was happing. So you only get a few phone calls.
There is no limit to how many times you can reinstall a retail copy of Win7. They are only concerned that it is not installed on more than one machine at a time. This is why numbers are exchanged which deactivate it on old hardware while activating it on new.

The courts have made it clear: MS cannot steal back from you merchandise you purchased from them based on some suspicion you are circumventing their activation process. You own (not borrow or rent) it and it must be made usable once it is clear it is legit, and they must allow you to prove that.

If you have had a problem with communications with MS activation agents, open a support case with Customer Service who will resolve it for you proactively.
Thanks for the information. I am not using Vista anymore all my machines are loaded Windows 7. I am sure I could have pressed the issue harder with MS as you suggest. But by the time I had loaded this machine 4 or 5 times, Windows 7 beta came out on my subscription so I just loaded that and have never looked back.

Thanks again.
My System SpecsSystem Spec

 Copy of Windows not genuine question

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