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Windows 7: updates not installing

22 Feb 2010   #1

updates not installing

I have 7 updates for win7 .when I update this it said installed then when I restart in said failed every time
Sec update for win7 KB971468
update for IE8 Compat listKB978506
Update for Windows 7 (KB976972)
update for wind7 KB977074

do i need them and if i do how can i do this.Thank You.

My System SpecsSystem Spec
22 Feb 2010   #2

Windows 7 Professional x64 PL

First try easy methods:

1.Uninstall all 3p security software
2.Try install these hotfixes from Microsoft Download Center
3.go to Control Panel>>Troubleshooting>>System and Security>>Fix Problems with Windows Update
4.Try reregister WU in aggressive mode How do I reset Windows Update components?

5.Try reregister WU libraries Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

If easy methods fail too,follow to below steps:

1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
even if this tool don't solve problem it create CheckSur.log file in C:\Windows\Logs\CBS folder
3.Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:


it creates report from WindowsUpdate.log and is saved to C:\Windows\System32 as FireGenReport.htm
4.Prepare log from VistaSysInfoTool VistaForums SysInfo Tool
5.Find CBS.log file from C:\Windows\Logs\CBS folder

all files CBS.log,CheckSur.log,firegenReport.htm and log from VistaSysInfo pack to ZIP format and attache to post
My System SpecsSystem Spec
24 Feb 2010   #3


I could not get to Admprev. this is my Computer,and the only one using itI dont know how?
My System SpecsSystem Spec

24 Feb 2010   #4

Windows 7 Professional x64 PL

Quote   Quote: Originally Posted by Sallydally View Post
I could not get to Admprev. this is my Computer,and the only one using itI dont know how?
Can you elevate command prompt Elevated Command Prompt
this means to run something with administrative previlliges?
My System SpecsSystem Spec

 updates not installing

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