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Windows 7: Windows 7 Update Error

05 Mar 2010   #1
MADxMAX

Windows 7 Professional
 
 
Windows 7 Update Error

im having a problem with windows 7 pro, i can not use windows update or update mcafee 2010, i get the error 80072ee2 when trying to use the built in windows update, mcafee times out when trying to update i can not even load a microsoft update page such as this

http://update.microsoft.com/

or this

http://download.windowsupdate.com/

its the same with mcafee's support page when i try to use the McAfee Virtual Technician

http://service.mcafee.com/MVT.aspx?M...081&sg=TS&pt=1

ive been trying for a couple of days to fix this error but i can't, ive been in contact with mcafee and they say its a windows update problem and its blocking their updates ( don't know how accurate that it is though )

ive tried clearing out the temp files for windows explorer and firefox, ive tried to disable my firewall.

Ive tried to restore my computer to a previous known non-problem time and its still the same.

Ive tried everything on suggested here

You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

My computer specs are

Windows 7 Pro
2.4Quad Core Cpu Q6600
3gig DDR2 400mhz
500gig sata 2 HDD
Geforce 8400GS
Mcafee 2010 Total Protection

ive included these images for reference to try to help you diagnose the problem

Windows Update Error



Mcafee 2010 Total Protection Error


Ive also tried uninstalling all Windows 7 updates and its still the same

Here Is A Screenshot of the Windows 7 Updates that Are Installed, Please Note These Where Installed When I Created The Backup Which I Restored To Before Creating This Help Thread



Ive checked the windows update log and posted that last bit below
Code:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2010-03-03    12:36:12:850    1160    bc4    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2010-03-03    12:36:12:850    1160    bc4    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2010-03-03    12:36:36:417    1160    bc4    Misc    WARNING: Send failed with hr = 80072ee2.
2010-03-03    12:36:36:417    1160    bc4    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    12:36:36:417    1160    bc4    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072ee2
2010-03-03    12:36:36:417    1160    bc4    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2010-03-03    12:36:36:417    1160    bc4    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2010-03-03    12:36:36:417    1160    bc4    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2010-03-03    12:36:59:984    1160    bc4    Misc    WARNING: Send failed with hr = 80072ee2.
2010-03-03    12:36:59:984    1160    bc4    Misc    WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    12:36:59:984    1160    bc4    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072ee2
2010-03-03    12:36:59:984    1160    bc4    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2010-03-03    12:36:59:984    1160    bc4    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2010-03-03    12:36:59:984    1160    bc4    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2010-03-03    12:36:59:984    1160    bc4    Misc    WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80072ee2
2010-03-03    12:36:59:984    1160    bc4    Agent    WARNING: Failed to obtain the authorization cab URLs, hr=0x80072ee2
2010-03-03    12:36:59:984    1160    bc4    Agent      * WARNING: Online service registration/service ID resolution failed, hr=0x80072EE2
2010-03-03    12:36:59:985    1160    bc4    Agent      * WARNING: Exit code = 0x80072EE2
2010-03-03    12:36:59:985    1160    bc4    Agent    *********
2010-03-03    12:36:59:985    1160    bc4    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2010-03-03    12:36:59:985    1160    bc4    Agent    *************
2010-03-03    12:36:59:985    1160    bc4    Agent    WARNING: WU client failed Searching for update with error 0x80072ee2
2010-03-03    12:36:59:986    1160    4b8    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {7BD47ACE-2D5C-40FE-892E-71D5FBC3389F}]
2010-03-03    12:36:59:986    1160    4b8    AU      # WARNING: Search callback failed, result = 0x80072EE2
2010-03-03    12:36:59:986    1160    4b8    AU      # WARNING: Failed to find updates with error code 80072EE2
2010-03-03    12:36:59:986    1160    4b8    AU    #########
2010-03-03    12:36:59:986    1160    4b8    AU    ##  END  ##  AU: Search for updates [CallId = {7BD47ACE-2D5C-40FE-892E-71D5FBC3389F}]
2010-03-03    12:36:59:986    1160    4b8    AU    #############
2010-03-03    12:36:59:986    1160    4b8    AU    Successfully wrote event for AU health state:0
2010-03-03    12:36:59:987    1160    4b8    AU    AU setting next detection timeout to 2010-03-03 17:36:59
2010-03-03    12:36:59:987    1160    4b8    AU    Setting AU scheduled install time to 2010-03-04 03:00:00
2010-03-03    12:36:59:987    1160    4b8    AU    Successfully wrote event for AU health state:0
2010-03-03    12:36:59:989    1160    4b8    AU    Successfully wrote event for AU health state:0
2010-03-03    12:37:04:984    1160    bc4    Report    REPORT EVENT: {780B3A0B-56A6-4DD5-8C4A-9C06BA386FB9}    2010-03-03 12:36:59:985-0000    1    148    101    {00000000-0000-0000-0000-000000000000}    0    80072ee2    AutomaticUpdates    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x80072ee2.
2010-03-03    12:37:04:992    1160    bc4    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2010-03-03    12:37:04:992    1160    bc4    Report    WER Report sent: 7.3.7600.16385 0x80072ee2 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2010-03-03    12:37:04:992    1160    bc4    Report    CWERReporter finishing event handling. (00000000)
2010-03-03    12:57:34:084    1160    13f8    Report    CWERReporter finishing event handling. (00000000)
2010-03-03    17:36:59:986    1160    10c0    AU    #############
2010-03-03    17:36:59:986    1160    10c0    AU    ## START ##  AU: Search for updates
2010-03-03    17:36:59:986    1160    10c0    AU    #########
2010-03-03    17:36:59:986    1160    10c0    AU      # WARNING: Failed to find updates with error code 8024001F
2010-03-03    17:36:59:986    1160    10c0    AU    #########
2010-03-03    17:36:59:986    1160    10c0    AU    ##  END  ##  AU: Search for updates [CallId = {00000000-0000-0000-0000-000000000000}]
2010-03-03    17:36:59:986    1160    10c0    AU    #############
2010-03-03    17:36:59:986    1160    10c0    AU    Network connection not detected, subscribing for network reconnect for AU detection to happen
2010-03-03    17:36:59:987    1160    10c0    AU    Successfully wrote event for AU health state:0
2010-03-03    17:36:59:987    1160    10c0    AU    Setting AU scheduled install time to 2010-03-04 03:00:00
2010-03-03    17:36:59:987    1160    10c0    AU    Successfully wrote event for AU health state:0
2010-03-03    17:37:00:031    1160    10c0    AU    Successfully wrote event for AU health state:0
2010-03-03    17:37:04:986    1160    1488    Report    CWERReporter finishing event handling. (00000000)
2010-03-03    17:56:04:810    1160    10c0    AU    Network connection established, AU can do detection now
2010-03-03    17:56:04:810    1160    10c0    AU    #############
2010-03-03    17:56:04:810    1160    10c0    AU    ## START ##  AU: Search for updates
2010-03-03    17:56:04:810    1160    10c0    AU    #########
2010-03-03    17:56:04:815    1160    10c0    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {37E95A39-391B-403C-A2B5-A124BC6DF1B1}]
2010-03-03    17:56:04:816    1160    1894    Agent    *************
2010-03-03    17:56:04:816    1160    1894    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2010-03-03    17:56:04:816    1160    1894    Agent    *********
2010-03-03    17:56:04:816    1160    1894    Agent      * Online = Yes; Ignore download priority = No
2010-03-03    17:56:04:817    1160    1894    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2010-03-03    17:56:04:817    1160    1894    Agent      * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2010-03-03    17:56:04:817    1160    1894    Agent      * Search Scope = {Machine}
2010-03-03    17:56:59:036    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:56:59:036    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:56:59:036    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:56:59:036    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:56:59:037    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:56:59:037    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:56:59:363    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:56:59:363    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:56:59:363    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:56:59:363    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:56:59:363    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:56:59:363    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:56:59:689    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:56:59:689    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:56:59:689    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:56:59:689    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:56:59:689    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:56:59:689    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:00:013    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:00:013    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:00:013    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:00:013    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:00:013    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:00:013    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:00:013    1160    1894    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x8024402c
2010-03-03    17:57:00:336    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:00:336    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:00:336    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:00:336    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:00:336    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:00:336    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:00:661    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:00:661    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:00:661    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:00:661    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:00:661    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:00:661    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:00:986    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:00:986    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:00:986    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:00:986    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:00:986    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:00:986    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:01:309    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:01:309    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:01:309    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:01:309    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:01:309    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:01:309    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:01:309    1160    1894    Misc    WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x8024402c
2010-03-03    17:57:01:632    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:01:632    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:01:632    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:01:632    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:01:632    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:01:632    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:01:955    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:01:955    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:01:955    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:01:955    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:01:955    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:01:955    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:02:278    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:02:278    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:02:278    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:02:278    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:02:278    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:02:278    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:02:601    1160    1894    Misc    WARNING: Send failed with hr = 80072ee7.
2010-03-03    17:57:02:601    1160    1894    Misc    WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-03-03    17:57:02:601    1160    1894    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2010-03-03    17:57:02:601    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2010-03-03    17:57:02:601    1160    1894    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2010-03-03    17:57:02:601    1160    1894    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2010-03-03    17:57:02:601    1160    1894    Misc    WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x8024402c
2010-03-03    17:57:02:601    1160    1894    Agent    WARNING: Failed to obtain the authorization cab URLs, hr=0x8024402c
2010-03-03    17:57:02:601    1160    1894    Agent      * WARNING: Online service registration/service ID resolution failed, hr=0x8024402C
2010-03-03    17:57:02:601    1160    1894    Agent      * WARNING: Exit code = 0x8024402C
2010-03-03    17:57:02:601    1160    1894    Agent    *********
2010-03-03    17:57:02:601    1160    1894    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2010-03-03    17:57:02:602    1160    1894    Agent    *************
2010-03-03    17:57:02:602    1160    1894    Agent    WARNING: WU client failed Searching for update with error 0x8024402c
2010-03-03    17:57:02:602    1160    1894    Report    CWERReporter finishing event handling. (00000000)
2010-03-03    17:57:02:602    1160    1894    Report    CWERReporter finishing event handling. (00000000)
2010-03-03    17:57:02:602    1160    1b30    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {37E95A39-391B-403C-A2B5-A124BC6DF1B1}]
2010-03-03    17:57:02:602    1160    1b30    AU      # WARNING: Search callback failed, result = 0x8024402C
2010-03-03    17:57:02:602    1160    1b30    AU      # WARNING: Failed to find updates with error code 8024402C
2010-03-03    17:57:02:602    1160    1b30    AU    #########
2010-03-03    17:57:02:602    1160    1b30    AU    ##  END  ##  AU: Search for updates [CallId = {37E95A39-391B-403C-A2B5-A124BC6DF1B1}]
2010-03-03    17:57:02:602    1160    1b30    AU    #############
2010-03-03    17:57:02:603    1160    1b30    AU    Successfully wrote event for AU health state:0
2010-03-03    17:57:02:603    1160    1b30    AU    AU setting next detection timeout to 2010-03-03 22:57:02
2010-03-03    17:57:02:603    1160    1b30    AU    Setting AU scheduled install time to 2010-03-04 03:00:00
2010-03-03    17:57:02:604    1160    1b30    AU    Successfully wrote event for AU health state:0
2010-03-03    17:57:02:605    1160    1b30    AU    Successfully wrote event for AU health state:0
2010-03-03    17:57:03:648    1160    1894    Report    CWERReporter finishing event handling. (00000000)
2010-03-03    17:57:12:396    1160    1894    Report    CWERReporter finishing event handling. (00000000)
2010-03-03    18:05:13:856    1160    1894    Report    CWERReporter finishing event handling. (00000000)
2010-03-03    18:05:19:312    1160    1894    Report    CWERReporter finishing event handling. (00000000)
Ive gone through all these steps listed on this site below, its still the same

Windows Update error 8024402C

ive tried to turn the firewall off and it does not make a difference,
its not just windowss 7 that is affected its also mcafee total
protection 2010 wont update aswell as windows 7


im only running 1 firewall, windows 7 firewall is disabled, and I
use the firewall built into Mcafee total protection 2010


Ive tried to uninstalling mcafee total protection 2010 and then i could not reinstall it, but it made no difference

I've also use sfc /scannow but it found no errors



I've also created a log from sfc/ scannow link is below

sfcdetails.txt



Any more information or idea's?



it also seems its not just windows 7 updates and mcafee updates, there
is a built in windows trouble shooter which wont download or run due to
this problem


My System SpecsSystem Spec
.
05 Mar 2010   #2
ultraplanet

Windows 7
 
 

The Conficker worm will block websites from microsoft and mcafee and prevent updates. I have spent some time reading about conficker lately is why it rang a bell.

Computer Worms - Conficker | Microsoft Security

Encyclopedia entry: Worm&#58;Win32&#47;Conficker.E - Learn more about malware - Microsoft Malware Protection Center

Quote:
The following system changes may indicate the presence of this malware:
  • The lack of response from, or the termination of, the following services:
    • Windows Security Center Service (wscsvc) – notifies users of security settings (e.g. Windows update, Firewall and Antivirus)
    • Windows Update Auto Update Service (wuauserv)
    • Background Intelligence Transfer Service (BITS) – used by Windows Update to download updates using idle network bandwidth
    • Windows Defender (WinDefend)
    • Error Reporting Service (ersvc) – sends error reports to Microsoft to help improve user experience
    • Windows Error Reporting Service (wersvc)
My System SpecsSystem Spec
05 Mar 2010   #3
ickymay

win7 ultimate / virtual box
 
 

unninstall mcaffee use windows firewall and just MSE for your AV, reeboot and try connect to updates ?
My System SpecsSystem Spec
.

05 Mar 2010   #4
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by ickymay View Post
unninstall mcaffee use windows firewall and just MSE for your AV, reeboot and try connect to updates ?
He tried

Quote   Quote: Originally Posted by MADxMAX View Post
Ive tried to uninstalling mcafee total protection 2010 and then i could not reinstall it, but it made no difference
@MADxMAX
Additional what @ultraplanet says follow to suggestion from this article Virus alert about the Win32&#47;Conficker worm
My System SpecsSystem Spec
05 Mar 2010   #5
ultraplanet

Windows 7
 
 

Quote   Quote: Originally Posted by MADxMAX View Post
ive been trying for a couple of days to fix this error but i can't, ive been in contact with mcafee and they say its a windows update problem and its blocking their updates ( don't know how accurate that it is though )
So McAfee uses Windows Update to download updates? That's interesting.

----------------

Here's another thread I found that mentions clearing out the SoftwareDistribution folder as a possible fix.

Error 0 x 80072EE2 in Windows Update
My System SpecsSystem Spec
05 Mar 2010   #6
MADxMAX

Windows 7 Professional
 
 

Quote   Quote: Originally Posted by ultraplanet View Post
The Conficker worm will block websites from microsoft and mcafee and prevent updates. I have spent some time reading about conficker lately is why it rang a bell.

Computer Worms - Conficker | Microsoft Security

Encyclopedia entry: Worm:Win32/Conficker.E - Learn more about malware - Microsoft Malware Protection Center
Ive looked at that information and it mainly states to run scans with a anti-virus program, ive run 30+ anti-virus scans with Mcafee 2010 and everything is clean, I have included another sceenshot with the scan which completed while i was reading the replys as you can see it's come back as clean again ( Mcafee Total protection is only a couple of days without updates I run regular scans on my computer and always keep it upto date with updates from Microsoft and Mcafee )



Ive just rechecked that website and the information almost made me laugh as per below

Quote:
Is my computer infected with the Conficker worm?

Probably not. Microsoft released a security update in October 2008 (MS08-067) to protect against Conficker.
If your computer is up-to-date with the latest security updates and your antivirus software is also up-to-date, you probably don't have the Conficker worm.
If you are still worried about Conficker, follow these steps:
  1. Go to http://update.microsoft.com/microsoftupdate to verify your settings and check for updates.
  2. If you can't access http://update.microsoft.com/microsoftupdate, go to http://safety.live.com and scan your system.
  3. If you can't go to http://safety.live.com, contact support at 1-866-PCSafety or 1-866-727-2338. This phone number is for virus and other security-related support. It is available 24 hours a day for the U.S. and Canada. For support in other countries, visit the Worldwide computer security information page.
to remove this worm use windows update, I can't but thanks for the information

[QUOTE=ultraplanet;607934]
Quote   Quote: Originally Posted by MADxMAX View Post

Here's another thread I found that mentions clearing out the SoftwareDistribution folder as a possible fix.

Error 0 x 80072EE2 in Windows Update
thank you for finding this information but it does not make a difference with my error, i've done it twice, but when i type the command as instructed proxycfg -d i get the following error.

'proxycfg' is not recognized as operable program or batch file.



i've tried it as proxycfg -d and proxycfg and none work ( as per screenshot below )



This is really starting to bug me now, nothing seems to work, the information Microsoft gives out regarding this error is useless to say the least, i've done everything I can think of to try to resolve this problem, even doing a complete system restore from weeks before I had the problem which did not fix the problem either.

Anybody else got any more idea's on how to resolve this problem.

Thank you everybody for your replys thus far.

Windows 7 Professional seems to be working as normal, and so does Mcafee Total Protection 2010, apart from the problems with the updates

Update

im running a Onecare Safty Scan as I type this ill update when its complete

M@x
My System SpecsSystem Spec
05 Mar 2010   #7
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by MADxMAX View Post
Ive looked at that information and it mainly states to run scans with a anti-virus program, ive run 30+ anti-virus scans with Mcafee 2010 and everything is clean, I have included another sceenshot with the scan which completed while i was reading the replys as you can see it's come back as clean again ( Mcafee Total protection is only a couple of days without updates I run regular scans on my computer and always keep it upto date with updates from Microsoft and Mcafee )

It's not prove.Scanning on allive by using installed security software is not fully credible,please note many viruses can hide perfectly before installed security software or sometimes even deactivate them.Using online scanner or tools i.e malwarebytes is much more credible but a few viruses can hide before such kind of tool too.Installed security soft is good to prevent infection but not to fight with infection in already infected computer.If the world was as simple as you think that nobody would create unconfortable tools to removing trojans or livecd with antivir like DrWeb LiveCD Dr.Web CureIt! &mdash;
or Kaspersky LiveCD Kaspersky LiveCD - download tag - page 1 - Softpedia
Blocking MS sites even with uninstalled security soft is very suspected



Quote:
'proxycfg' is not recognized as operable program or batch file.
There is no "proxycfg" command in vista/Windows 7.Instead is command

netsh winhttp reset proxy

Please follow to suggestions from this article Virus alert about the Win32/Conficker worm
step by step
My System SpecsSystem Spec
05 Mar 2010   #8
MADxMAX

Windows 7 Professional
 
 

thank you for the reply, im stuill running that scan and its actually found some thing, its not finished as of yet ( while im typing this ) but hopefully it will erase the problem and fix this puppy, ill post back when the scan is complete

THANK YOU FOR YOUR HELP, THE SCAN FIXED THE PROBLEM, IM A HAPPY MAN AGAIN YIPPEE
My System SpecsSystem Spec
05 Mar 2010   #9
belikexp

Windows 7 x64
 
 

Quote   Quote: Originally Posted by MADxMAX View Post
thank you for the reply, im stuill running that scan and its actually found some thing, its not finished as of yet ( while im typing this ) but hopefully it will erase the problem and fix this puppy, ill post back when the scan is complete

THANK YOU FOR YOUR HELP, THE SCAN FIXED THE PROBLEM, IM A HAPPY MAN AGAIN YIPPEE
So what did you do and what did it fix?
My System SpecsSystem Spec
06 Mar 2010   #10
MADxMAX

Windows 7 Professional
 
 

i used the Onecare Safty Scan which found the error and fixed it, after a reboot I was able to use the update for both Windows 7 and Mcafee Total Protection 2010

What's new - Windows Live OneCare safety scanner for Windows Vista and Windows 7
My System SpecsSystem Spec
Reply

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