Windows Update won't, Safety Scan won't


  1. Posts : 1
    windows 7 home premium
       #1

    Windows Update won't, Safety Scan won't


    Tried to load Google Sketchup, it only got 2/3 done and threw an error 0x8007371B. Windows Update won't update, error code 80070bc9. Tried MS Fixit, error code with Windows Update is now 8007054F. Tried Safety Scan, error 0x0C600C03.

    Win7 Home Premium on HP Core i7 e9180f.

    Suggestions?
      My Computer


  2. Posts : 748
    Windows 7 Professional x64 PL
       #2

    Relate to error with Safety Scan look here (read all posts):Safety Scanner error 0x0C600C03

    relate to WU error

    First try reregister WU components in aggressive mode Safety Scanner error 0x0C600C03 and WU library Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

    you can also try install updates from Microsoft Download Center (not from Windows Update),if easy things don't help follow below:

    1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

    sfc /scannow

    2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
    even if this tool don't solve problem it create CheckSur.log file in C:\Windows\Logs\CBS folder
    3.Download firegenul Altair Technologies Ltd.
    place firegenul.exe in C:\Windows\System32

    next again run cmd.exe with admin previlliges and type:

    firegenul

    it creates report from WindowsUpdate.log and is saved to C:\Windows\System32 as FireGenReport.htm
    4.Prepare log from VistaSysInfoTool VistaForums SysInfo Tool
    5.Find CBS.log file in C:\Windows\Logs\CBS folder

    all files CBS.log,CheckSur.log,firegenReport.htm and log from VistaSysInfo pack to ZIP format and attache to post
      My Computer


 

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